# Sales Operations Analyst

**Company**: Manulife Financial Corporation
**Location**: Hong Kong
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Officer---Distribution-Management_JR26100897?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3154a37d-3f2

## Description

We are seeking a Sales Operations Analyst to join our team in Hong Kong.

**Job Summary:** As a Sales Operations Analyst, you will be responsible for preparing and maintaining regular sales and production reports, performing data validation and analysis, and supporting the implementation and administration of sales campaigns and incentive programs.

**Responsibilities:**

- Prepare and maintain regular sales and production reports, ensuring accuracy, completeness, and timely delivery to management and frontline Sales.

- Perform detailed data validation, reconciliation, and analysis to support sales performance monitoring and management reporting.

- Support the implementation and administration of sales campaigns and incentive programs, including production and eligibility validation, incentive calculation, result tracking, and payout preparation.

- Develop and maintain Excel-based reports, trackers, and calculation tools to support sales monitoring, campaign management, and incentive administration.

- Analyze sales and production data to identify trends, performance gaps, and areas requiring follow-up, and provide relevant information to support business and sales initiatives.

- Perform quality checks and reconciliation to ensure the accuracy of sales reports, campaign results, and incentive calculations.

- Support sales administration activities, including validation and processing of forms, records, and other sales-related documentation.

- Maintain accurate records and coordinate with frontline Sales and relevant internal stakeholders on outstanding, incomplete, or exceptional cases.

- Support management and frontline Sales with ad-hoc data analysis, reporting, and information requests.

- Work closely with internal stakeholders to enhance reporting, validation, and administrative processes and improve operational efficiency.

- Support other distribution initiatives and ad-hoc assignments as required.

**Requirements:**

- University degree in Business Administration, Finance, Accounting, Statistics, Data Analytics, or a related discipline.

- At least 2 years of relevant experience in sales reporting, sales operations, incentive calculation, campaign management, data analysis, or a related field.

- Strong numerical and analytical skills with the ability to work accurately with detailed sales and production data.

- Strong proficiency in Microsoft Excel, including PivotTables, lookup functions, formulas, and data reconciliation; experience in handling and analyzing large datasets is preferred.

- Proficient in Microsoft Word and PowerPoint, with the ability to prepare clear reports and presentation materials.

- Knowledge or hands-on experience in Power BI, SQL, or other data visualization and analytical tools would be an advantage.

- Strong attention to detail and a high level of accuracy, particularly in data validation, calculation, and reporting.

**What We Offer:**

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

## Skills

### Required
- Microsoft Excel
- data analysis
- sales operations
- incentive calculation
- campaign management

### Nice to have
- Power BI
- SQL
- data visualization

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Source: [Apply at manulife.wd3.myworkdayjobs.com](https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Officer---Distribution-Management_JR26100897?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)