# Technical Program Manager

**Company**: Kobie
**Location**: Bengaluru, Karnataka
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full-Time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://jobs.lever.co/kobie/fca2fc59-c896-41a6-9602-b41cebcb6502?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3147d9b7-86f

## Description

Join Kobie's India Tech Hub as a Technical Program Manager. Kobie is a 35-year veteran of the loyalty industry and a multi-year Forrester Leader.

As a Technical Program Manager, you will drive the successful execution of Kobie's product portfolio and optimize delivery across Data Science teams supporting its AI Product Set.

## Responsibilities

- Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.

- Maintain comprehensive awareness of all product and feature queues to ensure stakeholder commitments are achieved.

- Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.

- Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.

- Leverage data to identify areas in need of improvement and provide recommendations to leadership.

- Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.

- Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).

- Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.

- Call out, track, report, and follow through on risks and issues until resolution.

- Automate status and progress reporting using integrated tools.

- Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.

## Requirements

- 10+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.

- Strong understanding of modern products and modeling frameworks/deployment cycles (Agile, Scrum, Lean, etc.).

- Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.

- Strong analytical mindset with experience using data to drive operational improvement.

- Exposure in data sciences.

- Proficient in project and work management tools (e.g., Jira, Smartsheet, Confluence).

- Proven ability to innovate.

- Capable of working autonomously and navigating ambiguity in a dynamic environment with shifting business priorities.

- Excellent written and verbal communication skills.

- Comfort working with both technical and business stakeholders.

- Proven ability to influence, collaborate, and lead across multiple levels of an organization.

- Familiarity with data governance, architecture, Business Intelligence (BI), Machine Learning (ML) and advanced analytics concepts.

## Benefits

Kobie offers highly competitive benefits, comprehensive health coverage, and well-being perks that support its teammates and their dependents.

## Skills

### Required
- Jira
- Smartsheet
- Confluence
- Agile
- Scrum
- Lean
- Data Sciences
- Business Intelligence
- Machine Learning
- Advanced Analytics

### Nice to have
- Agentic AI
- Generative AI
- LLM-based products
- Go-to-market or product launch experience

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/kobie/fca2fc59-c896-41a6-9602-b41cebcb6502?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)