# Customer Service - Recent Graduates

**Company**: Hewlett Packard Enterprise
**Location**: Tlaquepaque, Jalisco
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Tlaquepaque-Jalisco-Mexico/Customer-Service---Recent-Graduates_1217281?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_314032cd-e07

## Description

We are seeking recent graduates for a Customer Service role at Hewlett Packard Enterprise. As a Customer Service representative, you will provide professional solutions to company end-users, dealers, and service providers originating from unresolved escalated case issues received via telephone and written correspondence.

**Responsibilities:**

- Provide an escalation link for company field employees, executives, and channel regarding customer satisfaction issues

- Resolve customer complaints regarding availability, price dissatisfaction, product safety issues, and complaints with the company and/or its representatives

**Requirements:**

- Recent graduate (Bachelor’s or Master’s) in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields

- Ability to work with cross-functional teams across global time zones

- Demonstrated leadership capability through internships, student leadership, or project work

- High learning agility, self-drive, and adaptability

- Outstanding written & verbal English communication

**Preferred Qualifications:**

- Experience with process analysis, financing operations, digital tools, workflow mapping, or automation

- Internship experience in financial institutions, operations, strategy, digital, or customer-facing roles

- Strategic thinking & systems understanding

- Business acumen and data-driven decision making

- Customer-centric mindset

- Adaptability & comfort navigating ambiguity

- Professional maturity and strong relationship-building skills

**What We Can Offer:**

- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing

- Investment in your career through specific programs to help you reach your career goals

- Unconditionally inclusive work environment celebrating individual uniqueness

## Skills

### Required
- English
- Business
- Finance
- Engineering
- Data Analytics
- Supply Chain
- IT

### Nice to have
- process analysis
- financing operations
- digital tools
- workflow mapping
- automation
- strategic thinking
- systems understanding
- business acumen
- data-driven decision making
- customer-centric mindset
- adaptability
- professional maturity
- relationship-building skills

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Tlaquepaque-Jalisco-Mexico/Customer-Service---Recent-Graduates_1217281?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)