# ServiceNow Principal Engineer

**Company**: Deutsche Bank
**Location**: Pune
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Pune---Margarpatta/ServiceNow-Principal-Engineer_R0434845?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_310f6e2a-356

## Description

We are seeking a ServiceNow Principal Engineer to lead the end-to-end implementation of ServiceNow solutions, driving delivery across complex transformation programmes within a global banking environment.

This is a hands-on leadership role, where you will combine deep technical expertise with delivery ownership,ensuring that ServiceNow capabilities are implemented effectively, aligned to business outcomes, and compliant with regulatory requirements.

**Your key responsibilities**

- Shape and support the ServiceNow platform architecture roadmap, ensuring alignment with enterprise strategy and shared goals

- Oversee platform design standards, helping teams collaborate and maintain consistent, inclusive and effective solutions

- Support solution design reviews, guiding data models and integration approaches to ensure strong, dependable outcomes

- Coordinate integration design across systems, ensuring secure, scalable and connected workflows that support business needs

- Strengthen platform resilience by supporting performance, security and operational continuity requirements

- Work closely with stakeholders to support innovation, automation and continuous improvement across the platform

- Lead end-to-end ServiceNow implementation, from requirements through to deployment and hypercare

- Translate business requirements into high-quality technical designs and implementable solutions

- Drive hands-on configuration, development, and integration across ServiceNow modules (ITSM, CMDB, ITOM, etc.)

- Own and govern solution delivery quality, ensuring adherence to development standards and best practices

- Lead integration implementation using APIs, events, and enterprise integration patterns

- Collaborate with architects to ensure alignment with target architecture and data models (e.g. CSDM)

- Support release management, deployments, and environment strategy

- Identify and deliver automation opportunities to improve efficiency and platform adoption

- Troubleshoot and resolve complex technical issues during implementation and post-go-live

- Mentor engineering teams and contribute to building a strong engineering capabilities

**What we’ll offer you**

- Best in class leave policy

- Gender neutral parental leaves

- 100% reimbursement under childcare assistance benefit (gender neutral)

- Sponsorship for Industry relevant certifications and education

- Employee Assistance Program for you and your family members

- Comprehensive Hospitalization Insurance for you and your dependents

- Accident and Term life Insurance

- Complementary Health screening for 35 yrs. and above

**Your skills and experience**

- Proven experience delivering ServiceNow implementations in large, complex environments

- Strong hands-on expertise across ServiceNow modules (ITSM, CMDB, ITOM, integrations)

- Deep understanding of ServiceNow development, configuration, and scripting

- Experience implementing integrations using REST APIs and event-driven architectures

- Strong knowledge of data modelling, CMDB/CSDM, and platform design principles

- Experience working in regulated environments (banking/financial services preferred)

- Demonstrated ability to lead delivery while remaining hands-on technically

- Strong problem-solving skills with ability to drive issues to resolution

## Skills

### Required
- ServiceNow
- ITSM
- CMDB
- ITOM
- REST APIs
- event-driven architectures
- data modelling
- platform design principles

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Pune---Margarpatta/ServiceNow-Principal-Engineer_R0434845?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)