# HPC Technical Consultant, Onsite (LANL)

**Company**: Hewlett Packard Enterprise
**Location**: All, New Mexico, United States of America
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: Annual Salary USD 81,500 - 187,500
**Category**: IT
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-New-Mexico-United-States-of-America/HPC-Technical-Consultant--Onsite--LANL--Los-Alamos--NM_1207025?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_30f3315b-a72

## Description

Join a dedicated on-site team supporting operations and hardware maintenance for HPE supercomputers in one of the nation's premier High-Performance Computing facilities.

**Responsibilities:**

- Monitor and maintain system health across large-scale HPC compute, network, and storage infrastructure

- Troubleshoot and repair hardware issues on HPC servers and supporting systems

- Perform basic Linux system administration tasks as needed

- Create, monitor, update, and close support tickets

- Perform hardware component replacements using spares

- Operate hand tools and low-power tools for server maintenance

- Track and document hardware repairs, part replacements, and returns

- Create, update, and maintain site documentation, processes, and workflows

- Assist with new system installation and expansion activities

- Read system documentation and diagrams to locate components

- Collaborate with team members using email, Teams, Slack, and in-person communication

- Participate in on-call schedule to support 24x7 operations

- Maintain tools and workspace in an organized manner

**Minimum Qualifications:**

- Ability to obtain a Q Clearance (required)

- US Citizenship (required)

- Must be able to work onsite 5 days per week in Los Alamos, NM, with additional onsite work for on-call support. This is not a remote position

- Strong mechanical aptitude and comfort using common hand tools (screwdrivers, pliers, wrenches, cable tools, etc.) for assembling, disassembling, and maintaining server hardware and related equipment

- Ability to lift up to 50 lbs individually and up to 75 lbs with assistance

- Solid understanding of computer hardware components (servers, drives, memory modules, power supplies, cabling, and peripherals)

- Proficiency with basic computer operations on Windows and macOS (MacBook), including OS navigation, file management, and standard productivity tools such as Slack, SharePoint, Microsoft Office (Word, Excel, Outlook, and Teams)

**Preferred Qualifications:**

- Associate's degree, some college, or technical training (BS preferred)

- 2+ years of Linux System Administration Experience, including strong command-line navigation, log analysis and monitoring (journalctl, syslog, log files), troubleshooting system and application issues, and scripting/automation using Bash or Python

- Experience using Redfish (along with IPMI) for out-of-band server hardware management and monitoring

- 2+ years of hands-on experience troubleshooting and maintaining server hardware in a datacenter environment

- 1+ year of experience with high-speed networking concepts and troubleshooting for Ethernet, HPE Slingshot, and InfiniBand fabrics

- Previous experience in a 24x7 production support environment

- Strong troubleshooting and problem-solving skills with the ability to work independently

- Experience reading technical diagrams, schematics, and working with ticketing systems

- Experience with Git for version control of code, scripts, configuration files, and documentation

- Experience with High-Performance Computing (HPC) systems, clusters, or large-scale AI infrastructure

- Experience with large-scale storage systems, including installation, configuration, monitoring, and troubleshooting of parallel file systems, enterprise SAN/NAS solutions, object storage, and high-capacity disk arrays

**Benefits:**

- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing

- Investment in career development and growth

- Unconditional inclusion and celebration of individual uniqueness

## Skills

### Required
- Linux
- HPC
- server hardware
- networking
- troubleshooting

### Nice to have
- Redfish
- IPMI
- Bash
- Python
- Git
- HPC systems
- large-scale storage systems

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-New-Mexico-United-States-of-America/HPC-Technical-Consultant--Onsite--LANL--Los-Alamos--NM_1207025?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)