# Claims Team Lead, Auto

**Company**: Sedgwick
**Location**: Sun Prairie, WI
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Sun-Prairie-WI/Claims-Team-Lead--Auto_R80409?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/claims-team-lead-auto-309e98f8-d0e/

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Claims Team Lead, Auto, you will supervise the operation of multiple teams of examiners and technical staff for liability claims for clients. Your responsibilities will include:

- Supervising multiple teams of examiners and technical staff

- Monitoring colleagues' workloads, providing training, and monitoring individual claim activities

- Providing technical/jurisdictional direction to examiner reports on claims adjudication

- Maintaining a diary on claims in the teams, including frequent diaries on complex or high exposure claims

- Identifying and advising management of trends, problems, and issues, as well as recommending courses of action

- Compiling, reviewing, and analyzing management reports and taking appropriate action

- Performing quality reviews on claims in compliance with audit requirements, service contract requirements, and quality standards

- Acting as a second level of appeal for client and claimant issues regarding claim-specific, procedural, or special requests

- Reviewing reserve amounts on high-cost claims and claims over the authority of the individual examiner

- Monitoring third-party claims and maintaining periodic reviews of litigated claims, serious vocational rehabilitation claims, questionable claims, and sensitive claims

- Maintaining contact with clients on claims and promoting a professional client relationship

- Assuring that direct reports are properly licensed in the jurisdictions serviced

- Ensuring claims files are coded correctly and adequate documentation is made by claims examiners

To qualify for this role, you will need:

- Six years of claims experience or equivalent combination of education and experience, including two years of claims supervisor experience

- Bachelor's degree from an accredited college or university preferred

- Licenses as required

- Professional certifications as applicable to line of business preferred

- Thorough knowledge of claims management processes and procedures for multiple product lines

- Excellent oral and written communication, including presentation skills

- PC literacy, including Microsoft Office products

- Leadership, management, and motivational skills

- Analytical and interpretive skills

- Strong organizational skills

- Excellent interpersonal skills

- Excellent negotiation skills

- Ability to work in a team environment

- Ability to meet or exceed Performance Competencies

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## Skills

### Required
- claims management
- leadership
- communication
- analytical skills
- organizational skills
- interpersonal skills
- negotiation skills
- Microsoft Office

### Nice to have
- professional certifications

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Sun-Prairie-WI/Claims-Team-Lead--Auto_R80409?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)