# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York City
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/084a8dcb-5963-4563-a83d-dc00ba0da022
**Canonical**: https://yubhub.co/jobs/job_2ff9b55a-2c6

## Description

Join Sandbox VR, the leading virtual reality experience provider, as a Guest Experience Host. As a key member of our team, you will create unforgettable moments for our guests by delivering exceptional customer service and ensuring a seamless VR experience.

Responsibilities:
	Create a welcoming environment for guests and guide them through the VR journey
	Proactively share offers to boost engagement and provide real-time updates to guests
	Maintain a spotless store that meets Sandbox VR standards
	Troubleshoot issues smoothly and communicate with management and tech support when necessary

Requirements:
	Egoless and coachable with a willingness to take feedback
	Adaptable and proactive with a resourceful approach
	Team-focused with a positive attitude and ability to celebrate group wins
	Reliable with a strong work ethic and commitment to excellence
	Physically able to stand for long periods, lift up to 40 pounds, and navigate stairs

Benefits:
	Paid sick time and 401(k) match
	Commuter benefits and referral bonuses
	Free VR sessions and guest review bonus

Additional Information:
	Evening and weekend availability may be required depending on business needs.

## Skills

### Required
- customer service
- teamwork
- problem-solving
- communication
- time management

### Nice to have
- virtual reality
- gaming
- event planning