# Customer Assistant - Cafe - Stratford Upon Avon

**Company**: Marks & Spencer
**Location**: Stratford-upon-Avon, Warwickshire
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140845?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2f9b87af-32b

## Description

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Key responsibilities:

- Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

- Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

- At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

- Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

- Flexibility is also vital. You'll adapt quickly, working where needed with pace.

**Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December**

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. The company aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

**Job details:**

- Sunday 11:00-15:00

- Monday 11:00-15:00

- Thursday 12:00-16:00

## Skills

### Required
- digital tools
- food safety
- teamwork
- flexibility

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140845?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)