# Readiness & Enablement Lead, SMB Sales

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $239K – $265K
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/bbee5a3c-d856-4086-9445-5fed1a68148a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2f95e213-308

## Description

## Compensation

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

- 401(k) retirement plan with employer match

- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

- Mental health and wellness support

- Employer-paid basic life and disability coverage

- Annual learning and development stipend to fuel your professional growth

- Daily meals in our offices, and meal delivery credits as eligible

- Relocation support for eligible employees

- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

## About the Team

The B2B Marketing team contributes to OpenAI’s broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform across SMB, enterprise, and developer audiences.

## About the Role

We are hiring a global Readiness & Enablement Lead to build and scale the onboarding, training, quality, certification, and seller readiness operating system across OpenAI’s outsourced SMB Sales vendor network.

## In this role, you will:

- Build and scale global onboarding, readiness, and certification frameworks across SMB sales vendors, regions, and sales motions

- Create role-based onboarding paths, knowledge checks, pass/fail standards, and ramp expectations for vendor sellers

- Ensure vendor trainers can deliver readiness programs consistently and at scale

- Design enablement for new products, pricing changes, process updates, and motion launches

- Monitor ramp quality, certification performance, productivity curves, and early quality signals to identify risk early

- Build dashboards, inspection mechanisms, and feedback loops that connect readiness to seller performance and quality outcomes

- Partner with Vendor Managers, Sales Leadership, RevOps, Product, Program Management, and vendor leaders to diagnose and close execution gaps

- Creating scalable knowledge systems and AI-enabled workflows that improve onboarding speed, knowledge retention, and readiness inspection

## You might thrive in this role if you have:

- 8+ years of experience in sales enablement, readiness, onboarding, training operations, vendor enablement, or scaled commercial operations

- Direct experience supporting outsourced sales teams, BPO environments, or large distributed sales organizations

- Experience operating in software, SaaS, cloud, ads, or another high-velocity commercial environment

- Proven ownership of onboarding, ramp quality, certification programs, and seller readiness outcomes

- Strong understanding of sales funnel performance, quality frameworks, frontline coaching, and manager effectiveness

- Executive presence, strong operational discipline, and the ability to influence vendor leaders and internal cross-functional stakeholders

## Workplace & Location

This role will be based in San Francisco, CA or New York City. Relocation will be required for this role if you are not located in either of these locations, and regular travel will be part of this role.

## Compensation Range:

$239K - $265K USD

## Skills

### Required
- sales enablement
- readiness
- onboarding
- training operations
- vendor enablement
- scaled commercial operations
- software
- SaaS
- cloud
- ads

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/bbee5a3c-d856-4086-9445-5fed1a68148a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)