# Working Student - IT Operations (all genders)

**Company**: tonies UK Ltd.
**Location**: Düsseldorf
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: working_student
**Category**: IT
**Industry**: Technology

**Apply**: https://tonies.jobs.personio.com/job/2686868?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2f8c6b0c-c16

## Description

## Job Overview

We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization.

## Responsibilities

Your tasks and responsibilities will include:

- Hardware & Asset Management:

- Prepare laptops and other IT equipment for new employees

- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards

- Maintain accurate inventory and asset records

- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment

- Assist with stock management and inventory audits

- End User Support:

- Handle simple IT support requests and service desk tickets

- Assist employees with common hardware, software, and workplace technology issues

- Escalate more complex technical issues to the appropriate IT teams

- Support onboarding and offboarding activities, including equipment handover and collection

- Assist with workplace setup and meeting room technology checks

- IT Operations & Administration:

- Support documentation updates and knowledge base maintenance

- Assist with data entry, asset administration, and operational tracking activities

- Help maintain operational standards and processes across End User Services

- Support IT projects and operational initiatives as needed

- Contribute to keeping IT workspaces, storage areas, and equipment organized.

## Requirements

- Currently enrolled at a university or higher education institution

- Interest in IT Operations, End User Services, or workplace technology

- Basic understanding of Windows, macOS, and common workplace applications

- Strong organizational skills and attention to detail

- Willingness to learn and take ownership of assigned tasks

- Structured and reliable way of working

- Good communication and interpersonal skills

- Service-oriented mindset and positive attitude

- Ability to work independently while collaborating with a wider team

- English is required, as this role operates in an international working environment

## Benefits

- Global Teamwork: Collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.

- Come as you are: Dress code and everything else.

- Language Learning & Relaxation: Improve communication skills with Babbel and find relaxation through Calm.

- Holiday package: 20 days of annual leave plus additional days off.

- tonies discount: Shop with discounts in our tonies online shop.

- Corporate Benefits: Access further employee discounts through our Corporate Benefits portal.

## Skills

### Required
- Windows
- macOS
- Google Workspace
- Okta
- Microsoft 365
- Slack
- Jira Service Management
- Kandji
- Intune

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Source: [Apply at tonies.jobs.personio.com](https://tonies.jobs.personio.com/job/2686868?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)