# Caseworker **Company**: International Rescue Committee (IRC) **Work arrangement**: hybrid **Experience**: mid **Job type**: full-time **Salary**: $20.97 **Category**: Social Care **Industry**: Non-Profit **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Phoenix-AZ-USA/Caseworker_JR00005521?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_2f143565-088 ## Description The Caseworker provides trauma-informed services to refugees and other ORR qualified immigrants to support a positive integration experience and the achievement of client self-sufficiency. **Major Responsibilities:** - Provide comprehensive case management services to enrolled clients. - Conduct intake services with clients to assess needs and develop self-sufficiency plans and timelines in partnership with each client. - Receive referrals for case management for ORR-eligible and TANF-eligible clients and participate in any needed case conference meetings to assure continuity of care. - Assess client needs, create Family Self-Sufficiency Plans (FSSPs) and Individual Employability Plans (IEPs), focusing on removing employment barriers, stabilizing, and obtaining and retaining employment. - Assess and monitor client progress to support their attainment of established goals, address challenges, and ensure that available resources are utilized. - Detail each client interaction in accordance with program requirements and input client information in database(s) and assist with tracking and reporting as needed. - Collaborate effectively with coworkers and partner organizations, build and maintain relationships with area service providers for the benefit of clients. - Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area. - May train and lead the activities of volunteers and interns. - Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services. - Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants. - Provide comprehensive case management services, including assisting with benefits applications as appropriate. - Guide/assist participants to establish contact and receive support services in the community based on their service plan. - Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services. - Complete case notes in a detailed and timely fashion. - Ensure all family data is entered into data management system in a timely manner. - Assist with the preparation of donor funding reports and new funding proposals. - Participate in all program meetings, staff development activities, and fully engage as a member of the team. - Follow all IRC policies, procedures, and protocols, including adherence to the IRC Way and Child Safeguarding. **Requirements:** - Undergraduate degree in Social Work or a similar field strongly preferred; comparable related work experience may be substituted. - 2+ years of case management experience in a social services environment. - Experience working with vulnerable or under-served populations preferred. - Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). - Strong organizational skills and detail-oriented. - Public speaking and/or presentation experience preferred. - Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment. - Ability and willingness to drive 15-passenger van. - Strong attention to detail with the ability to prioritize and manage time effectively. - Problem solver capable of working well independently and as part of a team. **Language Skills:** - Proficiency in written and spoken English; bilingual ability preferred in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language used in Arizona. **Certificates or Licenses:** - Must have a valid driver's license, active insurance policy, access to reliable transportation, and the ability to travel regularly throughout the service delivery area. - In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card. **Working Environment:** - A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above-outlined responsibilities. - May require occasional weekend and/or evening work. - Must be able to lift 35 to 50 pounds (furniture, household supplies, and food boxes). **Compensation:** - $20.97 per hour **Benefits:** - Comprehensive and competitive benefits package, including: + 10 paid sick leave + 10 U.S. holidays + 20-25 generous paid time off based on role and tenure + Medical insurance starting at $163/month + Dental starting at $6.50/month + Vision starting at $5/month + Flexible spending accounts (healthcare, dependent care, and commuter) + A 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting) + Disability and life insurance + An Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families ## Skills ### Required - case management - Microsoft Office - communication - teamwork - problem-solving ### Nice to have - bilingual - public speaking - presentation - Spanish - Dari - Swahili --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Phoenix-AZ-USA/Caseworker_JR00005521?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)