# Senior Principle Owner – Observability

**Company**: GSK
**Location**: Bengaluru Luxor North Tower
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Cloud---Hosting---Senior-Product-Owner---Observability_449216?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2ee6c90b-0e2

## Description

The Senior Principle Owner – Observability owns GSK's enterprise observability platform as a product. This is a techno-functional role that sets the product vision, owns and orders the backlog, and is hands-on enough to configure BindPlane and OpenTelemetry pipelines, write parsing rules, script ingestion utilities, build Grafana dashboards, and debug issues.

The role leads the platform's back-end migration from self-managed Prometheus/Mimir and Elastic SaaS to Google Cloud Observability. The goal is to deliver a platform that teams adopt by choice, with features such as onboarding through golden templates, SLOs that reflect business needs, and alerting that cuts noise.

Key responsibilities:

- Platform ownership – Run observability.gsk.com as a product with a clear vision, roadmap, SLOs, capacity plan, run-cost model, and lifecycle.

- Google migration – Deliver the back-end migration from Prometheus/Mimir and Elastic SaaS to Google Cloud Observability.

- Reliability – Achieve 99.9% availability for tier-1 platforms.

- Telemetry pipelines and data quality – Own how telemetry reaches the platform.

- Architecture and scaling – Partner with the Observability/Platform Architect on how the platform scales.

- AI-powered observability for business teams – Offer AI in observability as a product that R&D, Manufacturing, Supply, and Commercial teams use directly.

- Everything as code, secure by default – Manage collector configs, parsers, log sinks, alert policies, dashboards, and access in Git through IaC.

- Observability templates and developer experience – Build reusable OTel instrumentation templates, BindPlane configs, parsers, and Grafana dashboard packs.

- Leadership – Set standards, review designs and code, and mentor engineers.

Requirements:

- 15 years of experience, with 12+ years in platform, infrastructure, or software engineering.

- 5+ years owning a production platform end-to-end at enterprise scale.

- Hands-on experience with Google Cloud Observability, Prometheus/Mimir, Elastic, Grafana, OpenTelemetry, and BindPlane.

- Strong Python skills, plus Go or PowerShell.

- Experience with Terraform, Ansible, and GitOps workflows.

- Production experience in GCP and Azure.

- Kubernetes fundamentals.

- Identity, secrets management, and least privilege.

Nice to have:

- AI in observability.

- AIOps and event correlation.

- OpenTelemetry at scale.

- Regulated delivery.

- Market awareness of SaaS observability platforms.

## Skills

### Required
- AI Observability
- API Management
- Automation Technology
- Backlog Prioritization
- Cloud Architectures
- Cloud Financial Operations
- Containerization
- Database Management
- DevOps
- Disaster Recovery (DR)
- Edge Computing
- Grafana
- Infrastructure As Code (IaC)
- Networking Concepts
- Performance Optimizations
- Product Management
- Product Ownership
- Serverless Computing
- System Monitors
- Virtualization

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Cloud---Hosting---Senior-Product-Owner---Observability_449216?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)