# Content Strategist

**Company**: NetDocuments
**Location**: Lehi, Utah
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $70,000 - $80,000
**Category**: Communications
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/netdocuments/jobs/5468057008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2e9956e0-f89

## Description

NetDocuments is seeking a creative and technically savvy AI Training Content Strategist to shape and deliver engaging learning experiences for global partners and customers.

The successful candidate will collaborate with product designers, partner enablement teams, and engineers to design scalable, strategic content and training assets that drive adoption, certification, and deep understanding of the platform.

Responsibilities:

- Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones.

- Lead dynamic product trainings, especially around AI functionality, that prepare partners and customers for certification and implementation success.

- Identify gaps in partner or customer knowledge and build training plans to address them.

- Support re-certification and ongoing enablement through bite-sized content, refreshers, and 1:1 follow-up when needed.

- Own the strategy and execution of technical enablement content across the partner and customer journey.

- Create clear, concise, and user-friendly content that enhances the product experience and drives AI adoption.

- Collaborate cross-functionally with designers, engineers, and product managers to ensure content supports UX and reflects product intent.

- Apply a 'Voice of the Learner' mindset to all content, ensuring accessibility, clarity, and empathy in every asset.

- Elevate the enablement experience through modern instructional techniques, storytelling, and visual communication.

- Advocate for the role of high-quality content in driving product success.

- Stay current on best practices in UX writing, content design, legal tech, and AI learning.

Requirements:

- 3+ years of experience in content strategy, technical training, or instructional design.

- Proven success delivering training in live and asynchronous formats.

- Strong understanding of adult learning principles and content design best practices.

- Experience with enterprise cloud platforms, preferably in regulated or professional industries.

- Understanding of AI and its practical applications, with a willingness to learn and communicate technical concepts clearly.

- Familiarity with UX writing, microcopy, and accessibility standards.

Benefits:

- 90% healthcare premiums company covered

- HSA company contribution

- 401K match at 4% with immediate vesting

- Flexible PTO (typically 3 to 4 weeks a year)

- 10 paid holidays

- Monthly contributions for wellness

- Access to LinkedIn Learning with monthly dedicated time to explore

## Skills

### Required
- content strategy
- technical training
- instructional design
- adult learning principles
- content design best practices
- UX writing
- microcopy
- accessibility standards

### Nice to have
- legal industry experience
- design systems
- training libraries
- Articulate
- Camtasia
- Figma
- Confluence
- LMS platforms

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/netdocuments/jobs/5468057008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)