# Director, Sales (Enterprise/Strategic)

**Company**: Freshworks
**Location**: San Mateo, CA
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $210,000 — $255,000 USD + Variable Compensation
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000161137799-director-sales-enterprise-strategic-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/director-sales-enterprise-strategic-2e3cbab6-cd2/

## Description

We are seeking a seasoned and transformational Sales Director (RVP) to lead a Strategic Sales Team for the Americas, focused on the fastest-growing sales segment at Freshworks.

This leader will be responsible for delivering aggressive top-line revenue growth by driving new and expansion business through the implementation of scalable, repeatable, structured go to market processes.

Key Responsibilities:

- Reporting to the VP of Enterprise/Strategic Sales for North America, you will ensure strategic sales strategy is successfully implemented across the region, delivering regional financial target attainment.

- Build and lead a team of high performing Account Executives known for closing large deals and consistently exceeding quotas.

- Set and execute an aggressive customer acquisition strategy that will accelerate new business revenue growth.

- Execute complex sales cycles with CXOs, leveraging executive presence to access, accurately identify and understand the key buying influencers pertaining to an opportunity.

- Evangelize a business impact and value outcome provocative point of view translating into positioning Freshworks as an AI-led platform transforming innovation and cost reductions.

- Cultivate relationships with executive level decision-makers and strive to become a trusted advisor and a partner at your named accounts.

- Project credibility with knowledge of the customer service domain, and the potential of cloud as a game-changer in the enterprise.

- Understand complex customer requirements on both a business and technical level.

- Articulate Freshworks' value proposition clearly and effectively.

- Coach, mentor, and attract talent who exude leadership traits and skills.

- Identify new opportunities, winning large pursuits with strategic customers, creating end-to-end sales life cycle, direct and through the field.

- Report weekly, monthly, and quarterly cadence to all key stakeholders to facilitate understanding of customer and market conditions.

- Ensure internal processes are followed, including the team's adherence to tracking customer and transactional information in CRM systems and other sales and operational processes.

- Define new processes to increase overall productivity and forecast accuracy.

- Travel to company, customer and partner events 2x/month.

Key Outcomes:

- ASP of segment/region has grown 25% YoY.

- Over 80% of team has achieved their annual target and thriving on the team.

- Cross-functional partners are aligned and contributing towards segment/region strategy.

QUALIFICATIONS:

- 10+ years of proven enterprise/strategic software sales.

- 5 to 7+ years managing quota carrying software or technology sales professionals.

- Extensive understanding of emerging CX, ITSM, CRM industry trends, including channels and key players in the competitive landscape.

- Experience managing the sales cycle from business champion to the C-level.

- Skilled at negotiating business terms with line-of-business, procurement teams and senior management.

- 4-year university degree required or equivalent work experience.

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## Skills

### Required
- enterprise software sales
- CX
- ITSM
- CRM
- leadership
- sales management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000161137799-director-sales-enterprise-strategic-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)