# Front Office Management Intern

**Company**: Accor
**Location**: Amsterdam, NH
**Experience**: internship
**Job type**: full-time
**Salary**: €600 gross per month
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000154407599-front-office-management-intern?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2e36d291-25b

## Description

As a Front Office Management Intern at Sofitel Legend The Grand Amsterdam, you will be an essential part of our Front Office team and gain exposure to both operational and management-oriented responsibilities.

During your internship, you will develop a strong foundation in Front Office operations and work closely with the Front Office leadership team, gaining valuable insight into the operational and managerial aspects of running a luxury hotel.

Your tasks will include:

- Performing all Front Desk Agent tasks, including completing daily checklists, handling check-ins and check-outs, working with the Opera Property Management System, and assisting guests with a wide variety of requests.

- Participating in daily Operations meetings and gaining insight into hotel-wide operational discussions.

- Representing the Front Office department during Quality Committee meetings.

- Contributing to discussions on service excellence and operational improvements.

- Identifying and addressing operational challenges together with the team.

- Sharing insights and feedback with colleagues based on LQA self-assessments and quality reviews.

- Supporting consistency in service delivery and brand standards across the department.

- Assisting with purchasing requests and ensuring operational materials are available when needed.

We offer:

- A monthly internship allowance of €600 gross based on 38 hours per week.

- The possibility of a travel allowance.

- Complimentary meals in our staff canteen.

- Discounts of up to 50% at selected restaurants and bars within participating 4- and 5-star hotels in Amsterdam.

- Opportunities for personal and professional development, including cross-trainings across different hotel departments and exposure to quality management and operational coordination projects.

## Skills

### Required
- English
- hospitality-related study program
- proactive
- organized
- strong communication and teamwork skills

### Nice to have
- Dutch

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000154407599-front-office-management-intern?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)