# Senior Project Manager

**Company**: Salesforce
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Senior-Project-Manager_JR362260?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2e02f907-879

## Description

We are looking for a Senior Project Manager to join Salesforce Professional Services in London, supporting a major UK Public Sector programme.

You will lead the delivery of complex, enterprise-scale Salesforce implementations for government and public sector customers. You will guide multidisciplinary project teams of technical and non-technical consultants, manage customer relationships, and make sure outcomes are delivered on time, on budget and to a high standard.

**Key Responsibilities:**

- Lead project teams, giving clarity, motivation and direction throughout the engagement.

- Act as the primary customer interface, applying Salesforce delivery methodology, project gates and governance.

- Build and own project plans. Track progress and timelines, adjust schedules as needed, and resolve issues to deliver on time and on budget.

- Manage project resources, utilisation, budgets and financials, including timesheet approvals.

- Lead large projects, or several smaller interrelated projects, that need complex cross-functional teamwork.

- Run risk, issue, dependency and change management, and communicate regularly with stakeholders.

- Facilitate requirements gathering and help shape project deliverables and documentation.

- Coordinate User Acceptance Testing and business sign-off.

- Manage delivery within public sector governance, assurance and reporting requirements.

- Support the account team in extending the Salesforce footprint.

**Experience/Skillset Required**

**Essential:**

- 5–7+ years of project management experience, including delivering external client projects.

- Direct responsibility for project delivery, budgets, and schedules, including managing project budgets of £1 million+ and teams of 10–20+ people.

- Proven record of delivering high-quality results on schedule and within budget.

- Ability to balance business and technical requirements when building project plans and estimates.

- Strong stakeholder management, including the ability to navigate complex client dynamics and difficult conversations.

- Excellent written and verbal communication and interpersonal skills.

- Ability to work effectively in a fast-paced, high-visibility team environment.

- Willingness to travel to customer sites as needed.

**Desired (but not essential):**

- Experience delivering projects for UK central government or public sector organizations (e.g., NHS, Home Office, DWP).

- Project management certifications such as PRINCE2, PMP, SAFe, or Scrum.

- Hands-on Salesforce delivery experience or CRM/enterprise SaaS implementation experience.

- Familiarity with UK public sector procurement frameworks and governance/assurance processes.

- Experience managing remote or distributed delivery teams.

- Existing Security Clearance (SC Clearance).

**Benefits & Perks**

- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

- World-class enablement and on-demand training with Trailhead.com

- Exposure to executive thought leaders and regular 1:1 coaching with leadership

- Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

## Skills

### Required
- project management
- budget management
- team leadership
- stakeholder management
- communication skills

### Nice to have
- UK public sector experience
- PRINCE2
- PMP
- SAFe
- Scrum
- Salesforce delivery experience
- CRM/enterprise SaaS implementation experience

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Senior-Project-Manager_JR362260?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)