# Senior Software Engineer, Developer Relations - Easy Anti-Cheat

**Company**: Epic Games
**Location**: Cary
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q739711

**Apply**: https://www.epicgames.com/site/careers/jobs/5472586004
**Canonical**: https://yubhub.co/jobs/job_2d9b7eff-1d6

## Description

## What We Do

Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.

## What You'll Do

We are looking for an experienced Developer Relations Engineer to join our team and support EOS Anti-Cheat (also known as "Easy Anti-Cheat"). You will serve as a crucial technical liaison between our internal engineering teams and external partners, assisting them in integrating, debugging, and optimizing Anti-Cheat in their projects. Your role involves deep technical troubleshooting of issues, analysing crash dumps, debugging low-level C/C++ code, and providing effective solutions and technical insights. You will help guide design decisions for Anti-Cheat, contributing to technical documentation and maintaining active communication internally and externally.

## In this role, you will

- Troubleshoot complex integration and operational issues involving Anti-Cheat, analysing crash dumps, logs, and call stacks to identify root causes

- Collaborate directly with external game developers and internal teams to resolve technical issues promptly and effectively

- Debug and reproduce customer issues, clearly documenting and communicating findings internally and externally

- Represent Epic Games through asynchronous and live support, presence at trade shows such as UEFest, and customer visits

- Develop and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration

- Advocate for partners' successful integration and continued use of Anti-Cheat and related Epic technologies, and influence product improvements through customer insights

- Research and identify opportunities to enhance Anti-Cheat technologies and developer experience

## What we're looking for

- Highly proficient in C and C++, particularly low-level or kernel-level debugging and development

- Strong ability to analyse crash dumps and debug complex, obfuscated code at the assembly level

- Familiarity with cross-platform development (Windows, Linux, macOS), understanding differences and limitations across these platforms

- Exceptional problem-solving abilities, proactively tackling issues independently

- Excellent verbal and written communication skills to effectively collaborate with internal teams and external partners

- Ability to manage multiple tasks simultaneously, work well under pressure, and prioritise to meet SLA targets

- Prior experience with SDK/API integration and understanding of software engineering principles, including legacy support

- Understanding of online multiplayer video game architectures and associated security concerns

## Epic Job + Epic Benefits = Epic Life

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognise individuals for 7 years of employment with a paid sabbatical.

## Skills

### Required
- C
- C++
- low-level or kernel-level debugging and development
- cross-platform development (Windows, Linux, macOS)
- SDK/API integration
- software engineering principles
- online multiplayer video game architectures