# Patient Access Coordinator

**Company**: PT Solutions Physical Therapy
**Location**: Canton, Georgia
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $16-$18 per hour
**Category**: Front Office Support
**Industry**: Healthcare

**Apply**: https://www.joinptsolutions.com/us/en/job/PSZPSFUS17817EXTERNALENUS/Patient-Access-Coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2d997bdf-db6

## Description

We are seeking a Patient Access Coordinator to join our team at PT Solutions Physical Therapy in Canton, Georgia. As the first point of contact for patients, you will manage check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience.

**Responsibilities:**

- Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.

- Handle payments, explain financial responsibilities, and maintain accurate daily financial records.

- Support clinic operations by managing phones, schedules, referrals, and EMR documentation.

- Deliver a positive patient experience by assisting with questions and addressing concerns professionally.

- Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.

- Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.

- Assist with clinic operations, special projects, and provide coverage support as needed.

**Requirements:**

- High School or GED diploma required.

- 1-2 years of customer service or healthcare front office experience preferred.

- Experience using EMR systems and scheduling platforms strongly preferred.

- Strong communication and customer service skills.

- Ability to multitask and prioritize effectively in a busy clinic environment.

- High level of accuracy and attention to detail.

- Ability to collect payments and discuss financial responsibility confidently.

- Proficiency in Microsoft Office and comfort using multiple software systems.

- Professional, empathetic, and patient-centered approach.

- Ability to follow workflows, protocols, and compliance requirements.

- Strong problem-solving and conflict-resolution skills.

- Ability to work independently and as part of a team.

**What We Offer:**

- Competitive compensation with ability to earn performance-based incentives ($16-$18 per hour)

- Professional development through strategic internal platforms

- Opportunity for career progression with a nationwide physical therapy practice

- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)

- Reimbursement for endurance race entry fees

## Skills

### Required
- Microsoft Office
- customer service
- multitasking
- attention to detail
- payment collection
- HIPAA compliance
- EMR systems

### Nice to have
- healthcare front office experience
- EMR systems experience
- scheduling platforms experience

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Source: [Apply at joinptsolutions.com](https://www.joinptsolutions.com/us/en/job/PSZPSFUS17817EXTERNALENUS/Patient-Access-Coordinator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)