# Senior Practice Leader, Developer Platform for Professional Services, APAC

**Company**: Cloudflare
**Location**: Sydney, Australia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8260743?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2d8b5ce6-dae

## Description

We are seeking a highly motivated and experienced Senior Global Practice Leader for our product portfolio: Developer Platform, Professional services to join our growing team.

You will take the lead to build a global practice of practitioners that can realise business outcomes for customers primarily through the capabilities within the Cloudflare developer platform.

## Responsibilities

- Act as a product manager of professional services specifically for our Developer Platform;

- Prioritizes and executes on building offerings based on alignment with strategic vision.

- Review information gathered by PS Leaders and other Practice Leaders to understand offering value propositions.

- Execute on building PS offerings based on direction from Leadership.

- Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.

- Leads effort to create and maintain selling and delivery enablement.

- Creates fixed outcome service offerings that are in-line with quick wins.

- Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, E.g., Mid-Market, Enterprise, Digital Natives, Verticals

- Demonstrates good communication skills across the PS organization (Delivery Leaders, Services Sales, Consulting Delivery) and Customer Engineering Teams as well as GTM leaders for the Developer Platform product portfolio

- Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.

- Drive the team's comprehensive understanding of Cloudflare's Developer platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.

## Travel

- Limited travel is expected with the only solid requirement being attendance in person at the 6 monthly PS leadership meetings held in Lisbon and / or Austin. Some customer travel within Australia is also anticipated.

## Qualifications

- Bachelor's degree in Business, Information Technology, or a related field.

- Minimum of 8 years of experience in professional services, practice architecture or leadership roles, or a developer oriented customer-facing role

- Strong understanding of the professional services landscape, including both internal and partner-provided services.

- Strong understanding of development platforms and frameworks and how they can benefit customers. In particular being able to translate business challenges into a developer platform based solution or partial solution.

- Ability to quickly prototype potential solutions for customers and then provide guidance on the migration from prototype to robust business critical application/solutions should occur.

- Demonstrable desire to educate fellow professional services staff how to leverage developer platform capabilities within their practice, respectively being Zero Trust Networking and Application services

- Excellent prior work experience as a Product Manager, Practice Manager or Architect

- Knowledge and familiarity with the Software Development Life Cycle

- Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans

- Ability to quickly understand technical concepts and explain them to customer and professional services audiences (mostly technical)

- Proven ability to effectively interact with and influence senior executives and team members

- Communication, negotiation, and interpersonal skills.

- Experienced in giving and receiving constructive feedback

- Ability to thrive in a fast-paced, unpredictable environment

- Good understanding of how the Internet works, Networking and Security, Zero Trust Services/SASE, DNS, TCP/IP, HTTP, TLS, APIs and related technologies

- Experience with Jira and Salesforce (or similar CRM tool) is a plus.

- Fluency in English (written and oral) is a must. Fluency in one or more additional regional languages is a plus.

- Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries.

- Hands-on experience with CI/CD pipelines and associated development tools

## Skills

### Required
- Developer Platform
- Professional Services
- Practice Leadership
- Cloudflare
- Zero Trust Networking
- Application services
- Software Development Life Cycle
- Jira
- Salesforce
- Content Delivery Network (CDN)
- Distributed Denial-of-Service (DDoS) protection
- Web Application Firewall (WAF)
- Load Balancing
- CI/CD pipelines

### Nice to have
- Additional regional languages
- Experience with similar CRM tool

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8260743?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)