# Behavioral Licensed Clinician **Company**: Evernorth Health Services **Location**: United States Work at Home **Experience**: senior **Job type**: full-time **Salary**: 67,100 - 111,800 USD / yearly **Category**: Healthcare **Industry**: Healthcare **Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/XMLNAME-24-7-Clinical-Support-Behavioral-Licensed-Clinician---Evernorth---Remote_26009973?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_2d22d7c8-0bc ## Description We are seeking a Behavioral Licensed Clinician to join our 24/7 Clinical Support Team. As a Behavioral Licensed Clinician, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs. You will serve as a consistent clinical point of contact for each member from first engagement through every stage of their wellness journey. Responsibilities: - Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen - Provide real-time crisis de-escalation, safety planning, and risk management - Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps - Develop SMART goals that empower members to lead and maintain a healthy lifestyle - Sheppard members to appropriate clinical care, treatment programs, and community resources - Incorporate a variety of modalities to educate members about benefit plans, coverage, and care navigation - Perform research and provide relevant educational or support resources tailored to the member's situation - Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions - Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities - Exhibit diplomacy, empathy, and professionalism,even in difficult conversations or with resistant participants - Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices - Able to manage multiple health records and systems to accurately document customer interactions and progress - Communicate effectively and succinctly in both verbal and written format Qualifications: - Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization - Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with psychiatric focus) - Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician preferred - Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing - Experience working in or with managed care environments preferred - Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred - Required to obtain AAS Crisis Specialist Certification within the first year of employment - EAP (Employee Assistance Program) experience and CEAP certification preferred but not required - Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment - Proven administrative abilities, with strong computer and software application skills Benefits: - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs - 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence ## Skills ### Required - LCSW - LPC - LMFT - LPCC - PhD - PsyD - PMHNP - RN - psychiatric specialization - crisis de-escalation - safety planning - risk management - evidence-based models - clinical acumen - HIPAA - confidentiality - compliance standards - clinical documentation - telephonic counseling - coaching - case management ### Nice to have - EAP - CEAP certification - managed care environments --- Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/XMLNAME-24-7-Clinical-Support-Behavioral-Licensed-Clinician---Evernorth---Remote_26009973?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)