# Customer Service Representative

**Company**: Porsche Zentrum Zug
**Location**: Luzern
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=20418
**Canonical**: https://yubhub.co/jobs/job_2d14fb2e-32f

## Description

We are seeking a Customer Service Representative to join our team at Porsche Zentrum Zug. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers,Associa\-tions and guests.

Your key responsibilities will include:

- Greeting and welcoming customers, answering questions, and providing refreshments

- Presenting and actively selling Porsche Lifestyle articles

- Advising customers on Porsche Connect and vehicle charging topics

- Explaining innovative vehicle concepts

- Supporting and participating in marketing events and activities

- Providing information on Porsche models and original vehicle accessories (Tequipment)

- Managing cash transactions

To be successful in this role, you will need to have:

- Completed a successful vocational training program

- Relevant work experience in a comparable position in the premium segment

- Excellent communication skills and a customer-oriented approach

- Good knowledge of Porsche vehicles

- A professional appearance and demeanor

- Proficiency in Microsoft Office

- Strong German and English language skills, with French or Italian language skills being an asset

- High organizational skills, structured working style, and a strong commitment to engagement and motivation

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

## Skills

### Required
- customer service
- communication skills
- Microsoft Office
- German language
- English language