# OSS Coordinator

**Company**: Sedgwick
**Location**: Telecommuter, TN
**Job type**: full-time
**Salary**: $21.00 per hour
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TN/OSS-Coordinator_R79946-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2d03d94b-6cc

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As an OSS Coordinator, your primary purpose will be to support and maintain the claims management system for a local office or multiple office locations, ensuring security access meets established policies within your assigned group.

**Responsibilities:**

- Complete examiner update reports, claim adjustments, provider requests, and operational expense check requests.

- Queue claims for Managed Care, transfer payment allocations, and run manual pre-pay and balances as requested.

- Create and maintain internal and external logins and applicable security access for the company's claims management systems.

- Coordinate with the company's internal audit group to ensure security access is defined and implemented according to established policies and procedures.

- Communicate and collaborate with other internal departments to support the security needs of end-users.

- Research and gather data as needed for auditing, special projects, or returned checks.

- Provide telephone support to end-users.

**Additional Responsibilities:**

- Perform other duties as assigned.

- Support the organization's quality program(s).

**Qualifications:**

- High school diploma or GED required; associate degree preferred.

- Two years of claims management or insurance experience or equivalent combination of education and experience required.

**Skills & Knowledge:**

- Excellent oral and written communication, including presentation skills.

- PC literate, including Microsoft Office products.

- Analytical and interpretive skills.

- Strong organizational skills.

- Good interpersonal skills.

- Ability to work in a team environment.

- Ability to meet or exceed Performance Competencies.

**Work Environment:**

- Consideration will be given to reasonable accommodations.

**Mental:**

- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion.

- Ability to handle work-related stress, multiple priorities simultaneously, and meet deadlines.

**Physical:**

- Computer keyboarding, travel as required.

**Auditory/Visual:**

- Hearing, vision, and talking.

**Benefits:**

- Comprehensive benefits package, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The salary range for this role is $21.00 per hour.

## Skills

### Required
- Microsoft Office
- analytical skills
- organizational skills
- communication skills
- interpersonal skills

---

Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TN/OSS-Coordinator_R79946-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)