# Program Manager

**Company**: Electronic Arts
**Location**: Shanghai
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/ko_KR/careers/JobDetail/Program-Manager/216414?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2cd7db58-516

## Description

Electronic Arts is seeking a Program Manager on the Commerce & Identity team. As a Program Manager, you will independently drive the planning and execution of programs and feature areas across engineering, product, and operational partners.

You will bring structure and transparency to cross-functional initiatives, align priorities across local and distributed teams, and identify and manage dependencies and risks.

The Program Manager will report to the Director of Program Management (Commerce and Identity).

Key Responsibilities:

- Develop, maintain, and drive end-to-end execution plans for technical programs or feature areas.

- Coordinate schedules, milestones, and deliverables, ensuring teams execute reliably against defined commitments.

- Track progress across workstreams, identify delivery gaps early, and drive follow-through on action items.

- Partner cross-functionally with Engineering, Product, program and game studios teams.

- Proactively map, track, and manage cross-system dependencies within and across teams, aligning priorities to prevent bottlenecks.

- Identify delivery and technical risks within your program scope.

- Deliver clear, consistent, and actionable status updates, milestone reports, and risk assessments.

- Apply and adapt team-level delivery methodologies and operational workflows.

- Apply a solid understanding of the Software Development Life Cycle including Agile development methodologies and product architecture to partner effectively with engineering teams.

Qualifications & Experience:

- 2+ years of program or project management experience within software development, technical operations, or engineering environments.

- Proven track record of independently owning and executing programs, feature launches, or multi-team initiatives.

- Demonstrated ability to map dependencies, identify critical path risks, and formulate pragmatic mitigation plans.

- Strong cross-functional collaboration skills, with experience managing multiple stakeholders and building consensus across engineering, product, and other stakeholder groups.

- Excellent verbal and written communication skills in English and Mandarin.

- Hands-on experience with a variety of delivery methodologies (Scrum, Kanban etc.) and work-tracking tools (e.g., Jira, Confluence).

- Familiarity with core digital commerce or identity and access management domains is a plus.

- Experience in gaming platforms, cloud infrastructure, or large-scale distributed systems is a plus.

- Experience creating customized Jira dashboards, delivery metrics, or automated health reporting (e.g., Power BI, Tableau) is a plus.

- Experience collaborating within globally distributed teams across North America and Asia-Pacific is a plus.

## Skills

### Required
- Agile development methodologies
- Software Development Life Cycle
- program management
- project management
- Jira
- Confluence
- Scrum
- Kanban

### Nice to have
- digital commerce
- identity and access management
- gaming platforms
- cloud infrastructure
- large-scale distributed systems
- Power BI
- Tableau

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/ko_KR/careers/JobDetail/Program-Manager/216414?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)