# Merchant Operations Associate

**Company**: Wolt
**Location**: Nicosia
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/wolt/jobs/8259568?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2ccbb24f-cc7

## Description

At Wolt, you're part of a team that creates technology bringing joy, simplicity, and earnings to neighbourhoods worldwide.

As a Merchant Operations Associate, you'll support merchant partners for a smooth and high-quality experience, including communication, service standards, growth insights, and internal collaborations.

Day-to-day tasks:

- Manage menu and assortment updates

- Conduct quality and satisfaction checks

- Train partners on Wolt's Portal and equipment

- Provide sales and operational support

- Resolve technical issues

- Improve processes for partner satisfaction and efficiency

- Collaborate with internal teams

Requirements:

- Detail-oriented and organised

- Customer-focused with previous experience in customer service or sales support

- Tech-savvy with comfort working with digital tools

- Great communicator

- Fluent in Greek and English

- Experience in restaurants, retail, or e-commerce is a plus

Benefits:

- Fun and dynamic work environment

- Career growth opportunities

- Wolt perks and discounts

- Team activities and events

- Cutting-edge work equipment

You'll work in a fast-growing, ambitious environment with opportunities for career acceleration and making an impact.

## Skills

### Required
- Greek
- English
- customer service
- digital tools
- communication

### Nice to have
- restaurant
- retail
- e-commerce

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/wolt/jobs/8259568?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)