# Checker Acct Servicing and Mnt

**Company**: Intl Wealth & Premier Banking
**Location**: Kuala Lumpur
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774610974484?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2ca6c617-8b7

## Description

Join our team as a Checker Acct Servicing and Mnt in Kuala Lumpur.

As a Checker Acct Servicing and Mnt, you will be responsible for supporting and assisting managers to ensure the day-to-day services/requests of client services team complete for Global Private Banking (GPB) Asia Private Banking (Hong Kong and Singapore).

Key responsibilities include:

- Checking and validating the data capture in system for all account service requests accurately and timely within Service Level Agreement (SLA) and comply with standards and policy.

- Supporting the implementation of change programmes that impact the direct team or process.

- Checking and completing the annual processes (e.g. CRS/FATCA attestation, W-Form renewal, TIN collection, etc) completed on time with high quality standard.

- Handling business partners’ inquiries promptly within reasonable time.

- Reporting exception and irregularities promptly for management awareness.

- Providing guidance to junior staff and new joiner.

- Sharing best practices to improve internal process within the team.

- Maintaining effective communication with Front-office and CLM team.

- Participating in business initiatives/projects as team representative to provide input, conduct user acceptance test and provide sign-off for implementation.

- Handling business reporting matrix and any other ad-hoc remediation tasks.

To succeed in this role, you will need:

- Ideally some working knowledge of Anti Money Laundering (AML), regulatory compliance within the banking and financial services industry with more than 3 years experiences

- Minimum of a bachelor’s degree in business/ finance or relevant work experience.

- Proven customer service, account opening/closure and/or CRS and FATCA experience is preferential.

- Strong teamwork initiative and good communication skills.

- Ability to work with a wide range of stakeholders.

- Familiarity with Microsoft Word, Microsoft Excel, and Internet Explorer. Advanced Excel skills is an advantage.

- Strong written and communication skills in English.

- Self-motivated, strong teamwork initiative and able to work independently.

- Able to read and write Chinese (or Cantonese) is welcomed.

## Skills

### Required
- Anti Money Laundering (AML)
- regulatory compliance
- Microsoft Word
- Microsoft Excel
- Internet Explorer
- English

### Nice to have
- Chinese (or Cantonese)

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774610974484?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)