# Sr. SDET

**Company**: Dialpad
**Location**: Kitchener, ON
**Experience**: senior
**Job type**: full-time
**Salary**: $135,500-$158,000 CAD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8495374002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2c9532ea-1f9

## Description

As a Sr. SDET in Agentic QA at Dialpad, you will own the test automation and quality frameworks that support Dialpad's AI Voice Agent services.

You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions.

Your responsibilities include:

- Owning end-to-end quality for agentic features and workflows

- Designing and building automation tooling and frameworks for AI/LLM-driven systems

- Developing and maintaining evaluation frameworks to measure response quality, accuracy, and hallucination rates

- Driving automation coverage using deterministic and probabilistic validation approaches

- Integrating AI quality checks into CI/CD pipelines

- Building tooling for LLM observability and debugging

- Partnering with Applied AI teams on prompt engineering, model selection, and evaluation strategies

- Designing and executing performance and load tests for AI services

- Identifying and mitigating risks related to hallucinations, bias, safety, and edge cases

- Defining and tracking AI quality KPIs

- Participating in design and architecture reviews

- Mentoring engineers and contributing to raising the bar on AI quality engineering practices

To succeed in this role, you will need:

- 5+ years of experience in software engineering or SDET roles

- Strong programming skills in Python, Java, or JavaScript

- Experience testing distributed, cloud-native SaaS systems and APIs

- Demonstrated proficiency in coding with AI agents

- Hands-on exposure to LLMs or AI/ML systems

- Understanding of non-deterministic systems and probabilistic testing approaches

- Experience building test frameworks and scalable automation systems

- Familiarity with AI evaluation techniques

- Experience with CI/CD pipelines

- Strong collaboration skills

- Bachelor's degree in Computer Science or equivalent practical experience

The target base salary range for this position is $135,500-$158,000 CAD.

Benefits include competitive salary, comprehensive benefits, and real opportunities for growth.

## Skills

### Required
- Python
- Java
- JavaScript
- AI agents
- LLMs
- Cloud-native SaaS systems
- APIs
- Test frameworks
- CI/CD pipelines

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8495374002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)