# Domestic Transportation Customer Service

**Company**: Expeditors
**Location**: Sterling, VA
**Experience**: senior
**Job type**: full-time
**Salary**: $23-$25 per hour
**Category**: Customer Service
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000158745134-domestic-transportation-customer-service?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/domestic-transportation-customer-service-2c8fd05f-b9c/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that prioritizes customer service and innovation.

As a Domestic Transportation Customer Service representative, you will:

- Ensure smooth and timely freight process flow

- Accurately and timely enter data into our operational system

- Track and trace Transcon files and generate reports

- Manage client and vendor billing to ensure accuracy and timeliness

- Coordinate freight delivery and clearance when necessary

- Interact with customers to arrange shipments meeting their service standards

- Build and maintain good relationships with suppliers

- Meet compliance requirements at all times

- Respond promptly to network communications, emails, and requests

- Meet KPI standards according to company policy

To qualify, you'll need:

- 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience

- Understanding of documentation processes

- Effective interpersonal skills, including active listening and clear communication

- Pro-active approach with strong organizational skills

- Proficiency in computer applications such as Excel and Word

- Hazardous Materials certification (preferred)

- Fluency in English

Expeditors offers excellent benefits, including:

- Paid vacation, holiday, and sick time

- Health plan: medical, prescription drug, dental, and vision coverage

- Life and long-term disability insurance

- 401(k) retirement savings plan (US only)

- Employee stock purchase plan

- Training and personnel development program

The hourly rate for this position is $23-$25, with working hours of either 12-9 M-F and/or 8-5 on weekends.

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## Skills

### Required
- English
- interpersonal skills
- organizational skills
- computer skills

### Nice to have
- Hazardous Materials certification

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000158745134-domestic-transportation-customer-service?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
