# Patient Liaison Officer

**Company**: Circle Health Group
**Location**: Nottingham
**Job type**: full-time
**Salary**: Up to £25,500.00 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Park-Hospital---Nottingham/Patient-Liaison-Officer---9-Months-Fixed-Term-Contract_JR118181?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/patient-liaison-officer-2c74e45e-e18/

## Description

We are seeking a Patient Liaison Officer to join our team at Park Hospital in Nottingham. As a Patient Liaison Officer, you will be responsible for converting self-pay enquiries and consultations to self-pay procedures within Circle Health Group. You will provide a high-quality service to potential self-pay patients, respond to enquiries, and facilitate access to procedures.

Responsibilities:

- Convert self-pay enquiries and consultations to self-pay procedures

- Provide a quality service to potential self-pay patients

- Facilitate necessary access times and information required for patients to convert to procedure

- Influence patients to choose Circle Health Group for their procedure

- Provide pre-consultation information and indicative pricing accurately and promptly

- Book appropriate self-pay patients into a suitable clinic appointment

- Comply with all relevant mandatory training

Requirements:

- Customer service experience using telephone, written, and face-to-face communications

- Proven influencing/sales skills

- Proficient in MS Outlook, Excel, and Word

- Excellent command of the English language

- Excellent telephone manner and interpersonal skills

Salary and Benefits:

- Up to £25,500 per year

- 25 days holiday per year + bank holidays

- Private Pension Scheme

- Private Healthcare Scheme

- Friends & Family Hospital Discounts

- Family Friendly policies

- Non-contributory life insurance

- Staff engagement hub with access to discounts and rewards

- Access to resources, tools, and services to support your wellbeing

- Employee recognition programmes

- Industry leading training and development opportunities

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## Skills

### Required
- customer service
- influencing/sales
- MS Outlook
- Excel
- Word
- English language

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Source: [Apply at circlehealth.wd103.myworkdayjobs.com](https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Park-Hospital---Nottingham/Patient-Liaison-Officer---9-Months-Fixed-Term-Contract_JR118181?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)