# Clinical Programs Pharmacy Technician Representative

**Company**: Humana Inc.
**Location**: Remote Nationwide
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $40,000 - $52,300 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Clinical-Programs-Pharm-Technician_R-437231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/clinical-programs-pharmacy-technician-2c4a3010-929/

## Description

As a remote Clinical Programs Pharmacy Technician Representative, you will support Pharmacists and patients and report to a Clinical Programs supervisor. You will accomplish programs developed to improve overall health outcomes, with a focus on prescription drugs and medication therapy. Additionally, you will help bring the strategy on comprehensive medication reviews.

Responsibilities:

- Make outbound and take inbound calls communicating with Humana members.

- Collect medication history information.

- Prepare members for a comprehensive medication review.

- Help guide prescription drug optimization in cases where patients are taking multiple medications.

- Help create health awareness with patients through Rx Education and targeted quarterly campaigns.

- Assist Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provide counseling.

Requirements:

- Resident State Pharmacy Technician License OR National Pharmacy Technician Certification

- Applied knowledge of insurance processing, customer service or call center processes

- Must have a designated work area with a door that locks

Schedule:

- Must work any hours Monday-Friday between 8:00am-7:00pm EST. Holidays/weekends and overtime when applicable.

Benefits:

- Competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance and more.

What will help you stand out:

- Associate's degree or equivalent work experience

- Mail order or retail pharmacy experience

- Speak both English and Spanish fluently

- Previous call center experience or in a pharmacy setting

- Capability in problem resolution and supporting team-based resolutions

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## Skills

### Required
- Pharmacy Technician License
- National Pharmacy Technician Certification
- insurance processing
- customer service
- call center processes
- Spanish

### Nice to have
- Associate's degree
- mail order or retail pharmacy experience
- previous call center experience
- problem resolution

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Clinical-Programs-Pharm-Technician_R-437231?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)