# Floor Manager - White City House - West London

**Company**: Soho House
**Location**: London
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4973309101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2c2737bc-b9b

## Description

The Floor Manager is responsible for maintaining the food and beverage operation at Soho House's White City location. The ideal candidate will manage a floor team to deliver a successful and efficient service while upholding Soho House service standards.

Key duties include:

- Driving exceptional service standards

- Leading engaging training sessions

- Collaborating across departments

- Supporting recruitment efforts

- Overseeing daily operations

- Creating efficient staff rotas

- Upholding standards of appearance, compliance, safety, and professionalism

The role requires:

- Minimum of 2+ years' experience in a similar capacity

- Ability to thrive in fast-paced environments

- Hospitable and approachable demeanor

- Passion for customer service

- Flexibility to work varied shifts and schedules

Benefits include:

- Weekly pay

- Team meals

- House membership

- Discounts on food and drink

- Staff room rate

- Private health and dental care

- Life assurance

- Day off on birthday

- Staff discount on Cowshed and Soho Home

- Paid charity days

- Free counseling sessions

- Continuous training and development

## Skills

### Required
- customer service
- team management
- training
- problem-solving

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4973309101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
