# Receptionist **Company**: The Elgin Clinic **Location**: London **Work arrangement**: onsite **Job type**: part-time **Salary**: Depending on experience **Category**: Healthcare **Industry**: Healthcare **Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A5685-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_2c1f970d-595 ## Description We are looking for an experienced, friendly and enthusiastic GP Receptionist/Administrator to join our busy, welcoming and supportive team. As the first point of contact for our patients, you will play an important role in providing a professional, caring and efficient service. The role involves a mixture of reception and administrative duties, helping to ensure the smooth day-to-day running of the practice. Previous experience working in a GP practice reception role is essential, as we are looking for someone who understands the demands of general practice, can confidently manage a busy reception environment and is familiar with supporting patients in a healthcare setting. We are looking for someone who is organised, reliable, compassionate and a great team player, with excellent communication skills and a positive, can-do attitude. **Main duties of the job** The successful candidate will be responsible for providing a friendly, professional and efficient reception and administrative service to patients and the wider practice team at The Elgin Clinic. Main duties will include welcoming patients, answering telephone calls, booking and cancelling appointments, managing patient enquiries and directing patients to the appropriate healthcare professional or service. The role will also involve processing repeat prescription requests, managing incoming correspondence, scanning and filing documents, updating patient records, handling emails and carrying out general administrative tasks to support the smooth running of the practice. The successful candidate will work closely with GPs, nurses and other members of the practice team, ensuring patient information is handled accurately and confidentially. They must be able to manage a busy workload, prioritise tasks, remain calm under pressure and deal with patients in a caring and professional manner. **Benefits** - We pride ourselves on being a friendly, hardworking and supportive team who genuinely care about our patients and each other. We value everyone's contribution and aim to create a positive working environment where you feel supported, appreciated and part of the team. **Person Specification** - Previous experience working as a receptionist or administrator in a GP practice is essential. - Experience using SystmOne clinical software is essential. - Good understanding of GP practice procedures, appointment booking systems and patient administration. - Excellent communication and interpersonal skills, with a friendly and professional approach to patients. - Strong organisational skills and the ability to multitask in a busy GP practice. - Confident IT skills and the ability to maintain accurate patient records. - Ability to work independently and as part of a team. - Ability to remain calm under pressure and deal with challenging situations professionally and sensitively. - Good understanding of patient confidentiality, data protection and GDPR. - Reliable, punctual and flexible, with a positive attitude towards work. ## Skills ### Required - SystmOne - GP practice procedures - appointment booking systems - patient administration - communication - organisational - IT - patient records - teamwork - pressure management - confidentiality - data protection - GDPR --- Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A5685-26-0001?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)