# Senior Product Engineer - Pricing & Packaging

**Company**: Intercom
**Location**: Dublin, Ireland
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7925313?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2c005409-20a

## Description

You'll work as an experienced individual contributor alongside Staff and Principal engineers on technical strategy, and with Product, Analytics Engineering, Research and Data Science, Finance, Billing Ops and GTM on scoping and delivery. You'll raise the quality bar around you through design reviews, code review, and clear technical communication. This role involves designing, building, and shipping reliable systems across pricing configuration, packaging, trial mechanics, paywalls, and the integrations that connect them to billing and contract infrastructure. You'll own your work end-to-end: from technical design through deployment, observability, on-call, and incident response. Contribute to architectural decisions - identifying the right tradeoffs between near-term delivery and long-term platform health. Drive safe, well-managed change: system migrations, integrations, and modernisation efforts with robust rollout plans and data integrity guarantees. Build and iterate on AI-assisted engineering workflows - domain-aware CI checks, issue investigations, and automated triage tooling. Contribute to pricing integrity across systems - detecting and preventing drift between pricing configuration, billing state, Salesforce, and downstream financial reporting.

This is a senior-level position requiring 5+ years of backend engineering experience shipping customer-facing or revenue-impacting systems. You should have strong architectural instincts, a high ownership orientation, and clear technical communication skills. You'll be comfortable in a high-reliability environment where a misconfigured price has immediate revenue impact. A product-oriented mindset and resilience in fast-changing environments are also essential. Experience in pricing, billing, payments, or subscriptions domains is a plus, as is experience with pricing or billing platforms (Stripe Billing, Salesforce CPQ, or similar).

In return, you'll receive a competitive salary and equity in a fast-growing start-up, a pension scheme, life assurance, comprehensive health and dental insurance, flexible paid time off policy, paid maternity leave, and 6 weeks paternity leave. You'll also have access to a Cycle-to-Work Scheme, MacBook, and a fully stocked kitchen.

## Skills

### Required
- backend engineering
- customer-facing systems
- revenue-impacting systems
- architectural decisions
- technical design
- deployment
- observability
- on-call
- incident response
- AI-assisted engineering workflows
- domain-aware CI checks
- issue investigations
- automated triage tooling
- pricing integrity
- billing state
- Salesforce
- downstream financial reporting

### Nice to have
- pricing
- billing
- payments
- subscriptions
- Stripe Billing
- Salesforce CPQ

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7925313?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)