# Band 4 Patient Pathway Navigator Oncology

**Company**: Royal Free London NHS Foundation Trust
**Location**: Hampstead
**Job type**: fixed-term
**Salary**: £34,186 to £37,389 a year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1844?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2bfcd471-515

## Description

We are seeking a Patient Pathway Navigator to join our dynamic team in the Oncology Department of the Royal Free for a 12-month secondment cover. The successful candidate will be an integral member of the Clinical/Admin team, providing cohesive and efficient administrative support, attending team meetings, MDTs, and clinics.

Key responsibilities include:

- General administrative duties such as faxing, filing correspondence, photocopying, and distributing mail

- Reviewing actions and instructions from the transcription service

- Supporting the team with telephone calls and enquiries

- Processing requests from clinicians for clinic changes, cancellations, and creations

- Responding to requests from clinicians to type up urgent letters

- Ensuring patient demographics and contact details are kept up to date on Cerner

- Using computerised tracking systems appropriately

- Phoning patients to provide instructions, reminders, and information

- Attending and participating in meetings relevant to the role

- Providing patient navigation services for satellite and off-site locations

The ideal candidate will have:

- RSA 2 or RSA 3 word processing/typing or equivalent experience

- Knowledge of medical terminology

- English and Maths at GCSE level or equivalent

- Previous experience of working with the public and/or patients in a healthcare environment

- Experience of interaction with all levels of staff

- Excellent written and verbal communication skills

- Excellent organisational skills with meticulous attention to detail

- Ability to work without direct supervision

- Teamwork and ability to develop strong collaborative working relationships

The salary for this position is £34,186 to £37,389 per annum, inclusive of HCAS.

## Skills

### Required
- medical terminology
- word processing
- organisational skills
- communication skills

### Nice to have
- Cerner
- proof of continuous learning and development
- ability to use databases

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1844?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)