# ON CALL Spa Therapist

**Company**: AccorHotel
**Location**: Miami Beach, FL
**Job type**: part-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000160959039-on-call-spa-therapist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/on-call-spa-therapist-2befdf78-811/

## Description

We are seeking an On Call Spa Therapist to join our team at Delano in Miami Beach, FL. As a leading luxury hotel brand, we pride ourselves on delivering exceptional guest experiences.

**Key Responsibilities:**

- Perform a wide range of spa treatments, including massages, body treatments, and add-on services, following established protocols and brand standards

- Conduct thorough consultations with guests to determine individual needs and tailor treatments accordingly

- Maintain cleanliness and sanitation of treatment rooms, equipment, and work areas before and after each service

- Prepare treatment rooms with necessary supplies, linens, and products before guest arrival

- Ensure guest comfort and satisfaction by providing attentive and personalized service

- Maintain accurate records of treatments provided and guest preferences

- Uphold confidentiality and professionalism, respecting guests' privacy and boundaries

- Adhere to all health, safety, and hygiene regulations in accordance with spa policies and local laws

- Attend required training sessions and departmental meetings

- Support spa operations by assisting with opening and closing duties as needed

- Communicate effectively with Spa Coordinator and other team members to ensure seamless guest flow

- Promote wellness and relaxation, contributing to a tranquil and welcoming spa environment

- Report any maintenance issues or guest concerns to the Spa Manager promptly

**Additional Responsibilities:**

- Communicate effectively, both verbally and in writing, to provide clear direction to venue teams

- Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information

- Remain calm and alert, especially during emergency situations

- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations

**Qualifications:**

- Minimum of 2 years' experience as a licensed massage therapist or esthetician in a luxury spa or hospitality setting

- Current state or local license/certification in massage therapy and/or aesthetics (as applicable)

- Proficient in a variety of massage techniques (e.g., Swedish, deep tissue, hot stone, prenatal) and/or skin care treatments

- Knowledge of anatomy, physiology, and contraindications related to spa treatments

- Strong customer service and interpersonal skills; ability to create a welcoming and calming environment

- Excellent communication skills to understand guest needs and explain services or products clearly

- Ability to maintain confidentiality and discretion at all times

- Detail-oriented with a commitment to hygiene and cleanliness standards

- Ability to work a flexible schedule, including weekends, evenings, and holidays

- Team player with a positive attitude and willingness to support colleagues

- Comfortable using spa scheduling and POS systems (SpaSoft or similar systems preferred)

- Professional appearance, demeanor, and grooming standards consistent with luxury hospitality

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## Skills

### Required
- massage therapy
- aesthetics
- anatomy
- physiology
- contraindications
- customer service
- interpersonal skills
- communication skills

### Nice to have
- SpaSoft
- Swedish massage
- deep tissue massage
- hot stone massage
- prenatal massage

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000160959039-on-call-spa-therapist?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
