# Technical Advisor

**Company**: Salesforce
**Location**: Dubai, United Arab Emirates
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Arab-Emirates---Dubai/Senior-Platform-Trust-and-Safety-Engineer_JR366294?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2bba75cd-472

## Description

You’ll be the trusted technical advisor for customers across the full lifecycle: shaping solutions and winning deals in presales, then ensuring successful delivery, adoption, and expansion post-sales.

**Presales**

- Partner with Account Executives to qualify opportunities, uncover business and technical requirements, and build winning strategies.

- Deliver tailored demos, proofs of concept, and technical workshops that tie platform capabilities to business outcomes.

- Present to technical and C-level audiences, including architecture and security reviews.

- Respond to RFPs/RFIs and build solution designs, business cases, and ROI narratives.

- Collaborate with product, specialist, and partner teams to scope and position the right solution.

**Post-sales**

- Hand over solution designs and context to delivery, Professional Services, and Customer Success teams to ensure continuity.

- Act as a technical escalation point and advisor during implementation, validating architecture and best practices.

- Support adoption, health checks, and value realization workshops with customers.

- Identify expansion and renewal opportunities and partner with account teams to pursue them.

- Capture customer feedback and feed it to product and engineering.

**Team and Technology Leadership**

- Mentor SEs and share reusable assets: demos, reference architectures, and playbooks.

- Stay current on platform, integration, API, data, security, and AI/agent technologies.

- Contribute to communities of practice and enablement.

**Qualifications** **Required**

- 6+ years in solution engineering, technical consulting, architecture, or senior software engineering, with customer-facing experience.

- Strong grasp of cloud platforms, APIs, microservices, integration patterns, and data architecture.

- Hands-on ability in at least one language (Java, Python, JavaScript/TypeScript, etc.) and with CI/CD or DevOps concepts.

- Proven ability to run demos and POCs and to explain complex technology simply.

- Experience engaging senior stakeholders and influencing without authority.

- Strong collaboration across sales, delivery, and customer success.

**Preferred**

- Experience with enterprise platforms (Salesforce, MuleSoft, Data Cloud, Agentforce, or similar).

- Familiarity with AI/LLM and agentic technologies.

- Knowledge of security, identity, and compliance frameworks.

- Industry or platform certifications (e.g., Salesforce Architect, cloud certifications).

- Experience with value selling and business case development.

## Skills

### Required
- cloud platforms
- APIs
- microservices
- integration patterns
- data architecture
- Java
- Python
- JavaScript/TypeScript
- CI/CD
- DevOps

### Nice to have
- Salesforce
- MuleSoft
- Data Cloud
- Agentforce
- AI/LLM
- agentic technologies
- security
- identity
- compliance frameworks

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Arab-Emirates---Dubai/Senior-Platform-Trust-and-Safety-Engineer_JR366294?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)