# Service Delivery Manager

**Company**: Hewlett Packard Enterprise
**Location**: Seoul, Republic of
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Other
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Seoul-Seoul-Korea-Republic-of/Service-Delivery-Manager_1207881?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2bb67148-c3f

## Description

We are seeking a Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for the quality, magnitude, and effectiveness of contract relationships between Hewlett Packard Enterprise and our customers.

You will work on average 2 days per week from an HPE office, with the flexibility to manage your work and personal needs.

Key responsibilities include:

- Managing area(s), customer(s), or team(s) of company employees with well-defined, limited scope

- Providing coaching, guidance, and knowledge-sharing support to colleagues as needed

- Planning and directing the delivery of contracted business activities throughout the contract's lifecycle

- Being accountable for the financial performance of the contract

- Establishing yearly budgets and controlling expenses to achieve financial goals

- Leading business negotiations for contracts and/or portions of larger contracts

- Directing solution, operational service, partner, and sub-contractor teams that deliver services to the customer

- Developing and nurturing management or senior management-level relationships with the customer

- Contributing to the development of account plans and leading portions of the account plan

- Pro-actively contributing to the customer's business improvement, planning, and budgeting process

Requirements include:

- Bachelor's degree or equivalent combination of education and experience

- 3 years of Client Management and 8+ years of industry experience

- Track record of managing complex Portfolio of Annuity Services deals up to $25 million+ per annum

- Demonstrable capability for business P&L management, financial concepts, and contract law

- Experience in small and mid-sized deals involving a mix of countries/business units/product lines

We offer a comprehensive suite of benefits that supports the physical, financial, and emotional wellbeing of our team members and their loved ones.

## Skills

### Required
- Client Management
- Financial Management
- Contract Law
- Business Development
- Leadership

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Seoul-Seoul-Korea-Republic-of/Service-Delivery-Manager_1207881?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)