# Technical Courseware Developer

**Company**: Hewlett Packard Enterprise
**Location**: Brisbane, Queensland
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Brisbane-Queensland-Australia/Technical-Courseware-Developer_1216032-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-courseware-developer-2b783570-3e5/

## Description

We are seeking a Technical Courseware Developer to join our team. As a Technical Courseware Developer, you will create customer-focused certification content, including comprehensive concepts, examples, tasks, and hands-on activities for HPE Networking's cutting-edge cloud services, automation, and networking products.

**Responsibilities:**

- Plan, schedule, staff, and actively participate in written certification development workshops.

- Plan, schedule, staff, and actively participate in expert-level (E-level) certification workshops.

- Maintain and manage a network of Subject Matter Experts (SMEs) based on technical expertise and specialization.

- Communicate certification program objectives, processes, and requirements across the organization.

- Evaluate and recommend new certification exams, specializations, and learning paths as emerging technologies are introduced.

- Create, review, and maintain certification exam blueprints to ensure objectives and topics are accurately represented prior to workshop development.

- Leverage AI-assisted tools to generate portions of exam content for upcoming certification workshops.

- Review, validate, and consolidate existing exam items into a reusable practice item bank.

- Edit, update, and enhance exam items to develop and maintain practice exams.

- Convert workshop outputs into functional exam environments and validate all individual tasks to ensure known-good configurations.

- Work with lab engineering teams to design, build, maintain, and validate master topologies used for expert-level certification exams.

- Build and maintain exam forms and topology files for online delivery.

- Troubleshoot and validate issues within expert-level exam delivery environments during candidate testing.

- Review candidate and lab team feedback regarding expert-level study guides, labs, and supporting materials.

- Evaluate technical exam feedback and propose detailed corrective actions and improvements.

- Review certification exam performance data to identify content updates, revisions, and security enhancements.

- Work with operations teams to ensure exams are fully prepared and validated for delivery.

- Coordinate with operations teams to publish and communicate updates related to new or revised exams.

- Assist in maintaining exam integrity, accuracy, and alignment with current technologies and job roles.

- Partner with contractors and internal stakeholders to develop self-study bundles, lab content, and courseware materials.

- Manage project activities associated with learning content development and delivery.

- Provide guidance and recommendations to certification candidates regarding learning paths, certification tracks, and exam selection.

- Explain and discuss the technical content, objectives, and value of certification exams with internal and external stakeholders.

- Attend company events and testing activities to support candidate registration and certification operations.

**Requirements:**

- 5+ years of experience producing technical content.

- BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience.

- Ability to research complex technical concepts (independently and collaboratively).

- Strong problem-solving skills; ability to make progress with less-than-complete information.

- Excellent communication and collaboration skills.

- Ability to utilize AI tools to scale the creation of content, retaining high-quality output.

- Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.

**Benefits:**

- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.

- Investment in your career with programs to help you reach your career goals.

- Unconditional inclusion and celebration of individual uniqueness.

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## Skills

### Required
- network technologies
- cloud services
- automation
- AI tools
- technical writing

### Nice to have
- HPE Aruba Networking
- HPE Juniper Networking
- networking industry expert-level certifications

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Brisbane-Queensland-Australia/Technical-Courseware-Developer_1216032-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)