# People Research Scientist, People Analytics

**Company**: Grab
**Location**: Petaling Jaya
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000156285315-people-research-scientist-people-analytics?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2b1ec6c1-383

## Description

Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation.

As a People Research Scientist, People Analytics, you will apply strategic consulting, applied research, and structured problem-solving to complex people and organisational challenges.

**Critical Tasks:**

- Build an organisational listening and action engine using employee listening, workforce, behavioural, and operational data to identify signals, diagnose root causes, and guide action.

- Build user-centric AI systems and agents that automate People Science workflows, from data discovery and analysis to hypothesis testing, programme evaluation, insight generation, and recommendations.

- Conduct applied organisational research using qualitative and quantitative methods, including surveys, interviews, experiments, and mixed-method approaches.

- Design hypotheses and evaluate People programmes or interventions using appropriate research, experimental, or quasi-experimental methods.

- Act as a strategic advisor to People and business leaders by framing ambiguous problems, conducting analysis, evaluating options, and translating evidence into practical decisions.

- Democratise people data through accessible AI agents, self-service tools, and data products that help non-technical users make better decisions.

**Qualifications:**

- 5-12 years of experience in strategic consulting, applied research, organisational research, decision science, analytics, or a related field, with hands-on end-to-end problem solving.

- Experience advising senior stakeholders by defining ambiguous problems, diagnosing root causes, evaluating options, and translating evidence into practical decisions.

- Strong applied research capability across qualitative and quantitative methods, including research design, hypothesis development, surveys, interviews, experiments, and mixed-method approaches.

- Practical knowledge of programme evaluation, experimental design, causal or quasi-experimental analysis, and the ability to interpret evidence and its limitations.

- Experience synthesising data, research findings, and user perspectives into clear recommendations.

- Working proficiency in at least one analytical language, such as SQL, Python, or R, with the ability to conduct and interpret analysis.

- Experience engaging with AI tools and emerging technologies to improve research, analysis, workflows, and decision support, with an understanding of responsible AI, privacy, and bias considerations.

**Life at Grab:** We care about your well-being at Grab, here are some of the global benefits we offer:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex, creating a benefits package that suits your needs and aspirations.

- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme.

- FlexWork arrangements such as differentiated hours.

## Skills

### Required
- strategic consulting
- applied research
- organisational research
- decision science
- analytics
- SQL
- Python
- R
- AI tools
- emerging technologies

### Nice to have
- People Analytics
- organisational psychology
- behavioural science
- workforce strategy
- social research
- AI systems
- AI agents
- LLM-enabled workflows
- analytical automation

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000156285315-people-research-scientist-people-analytics?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)