# Private Banking Operations Specialist

**Company**: Deutsche Bank
**Location**: Hong Kong
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Hong-Kong-Intl-Commerce-Ctr/Private-Bank---Business-Manager--Location-Management-Coverage-COO--AVP_R0452812?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2afea092-252

## Description

Deutsche Bank Private Bank is one of the largest wealth managers worldwide, offering a broad range of traditional and alternative investment solutions. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients.

**Your key responsibilities:**

- Execute process improvement and efficiency initiatives to support Front Office productivity and operational effectiveness.

- Implement and/or ensure readiness of policy, procedures and system changes which are practical, controlled, and ready for deployment.

- Drive and/or coordinate delivery of change initiatives with Business Management, Operations, Technology, and Risk partners.

- Track, manage, and resolve execution-level issues and implementation risks, escalating where required.

- Act as a working-level point of contact and SME for the Front Office on process and platform changes.

- Perform validation activities for system and process changes, including UAT and readiness checks.

- Maintain and update Key Operating Documents (KODs), procedures, and supporting materials.

- Support structured change rollouts, including preparation of training materials and Front Office communications.

- Consolidate and manage monthly rollout plans aligned to business priority and operational readiness.

**What we will offer you:**

- Competitive Salary and non-contributory pension

- 20 days annual leave plus generous number of public holidays

- Life Assurance and Private Healthcare for you and your family

- A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives

- The opportunity to support a wide ranging CSR program plus take volunteering leave days

**Your skills and experience:**

- University graduate with 6-8 years working experience within Private Banking Industry

- Good knowledge of products & services offered by Private Banking and their associated processing in Private Banking

- Added advantage for familiarity with KYC/AML topic

- Experience in change projects and ability to interact with different stakeholders across multi location.

- Keen learner and quick adapters of change and good team player

- Self-initiative and to be able to manage and deliver with time bound activities/projects

- Willing to learn and take on additional scope of work with training

- Excellent verbal and communication skills in English and Cantonese, also preferably with intermediate fluency in Mandarin

- Strong communication skills (oral and written) and interpersonal skills.

- Demonstrated risk analysis skills

- Prior experience in leading projects

- Good proficiency in Microsoft Suite (Word, Excel & PowerPoint) and have knowledge in building/maintaining intranet framework and Share Point

- Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

## Skills

### Required
- Private Banking
- KYC/AML
- Change Management
- Microsoft Suite
- AI tools

### Nice to have
- Mandarin
- Leadership
- Risk Analysis
- Cantonese

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Hong-Kong-Intl-Commerce-Ctr/Private-Bank---Business-Manager--Location-Management-Coverage-COO--AVP_R0452812?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)