# Workplace Manager

**Company**: Pinsent Masons
**Location**: Warsaw
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Facilities & Maintenance
**Industry**: Legal

**Apply**: https://ehpy.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/3739?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/workplace-manager-2aeaa259-ac8/

## Description

Pinsent Masons is seeking a Workplace Manager to lead the onsite team providing reception and facilities services within the Warsaw office.

The successful candidate will oversee workplace operations, facilities services, and health & safety compliance, ensuring a safe, efficient, and well-maintained working environment.

Responsibilities:

- Lead the day-to-day management of workplace and facilities operations, ensuring a safe, efficient and professional office environment.

- Manage facilities service providers and key contracts, including maintenance, cleaning, waste management, security, and workplace systems.

- Oversee office budgets, identify cost-saving opportunities, and ensure services are delivered effectively and within budget.

- Build strong relationships with landlords, contractors, and internal stakeholders to support smooth office operations.

- Lead, develop and manage Facilities and Reception teams, driving high performance and exceptional service standards.

- Ensure an outstanding client and employee experience through the effective management of reception, hospitality, meeting rooms, and office services.

- Drive workplace projects including office moves, refurbishments, space planning, and workplace improvement initiatives.

- Support business continuity and resilience planning, ensuring the office is prepared for operational disruptions and emergency situations.

- Ensure compliance with health, safety, environmental and regulatory requirements, promoting a safe and positive workplace culture.

- Produce management reporting, standardise processes, and champion continuous improvement and operational excellence across the office.

Requirements:

- Relevant qualification in Facilities, Workplace Management, Health & Safety, or a related discipline (IOSH/NEBOSH preferred).

- Previous experience managing workplace, facilities, or office operations within a professional services or corporate environment.

- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.

- Excellent communication skills in English, with the ability to build relationships at all levels.

- Confidence and credibility when working with senior stakeholders, combined with a practical, service-oriented approach and willingness to address workplace issues directly, regardless of size.

- Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

- Proven ability to manage suppliers, budgets, and operational processes effectively.

- A practical, hands-on approach with strong problem-solving skills and attention to detail.

- Experience leading, developing, or supervising teams to deliver exceptional service.

- Ability to handle sensitive and confidential information with discretion and professionalism.

- Proactive, adaptable, and collaborative, with a strong customer-service mindset and commitment to continuous improvement.

Benefits:

- 26 days holiday

- Bonus Scheme

- Pension Scheme

- Gym Allowance

- Life Assurance – Death in service

- Family leave and carers leave

- Private Medical Insurance

- Health, lifestyle and wellbeing benefits

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## Skills

### Required
- Facilities Management
- Health & Safety
- Project Management
- Microsoft Office
- Communication
- Problem-solving

### Nice to have
- IOSH/NEBOSH
- Polish

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Source: [Apply at ehpy.fa.em5.oraclecloud.com](https://ehpy.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/3739?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)