# Customer Service Representative

**Company**: UK Business
**Location**: Motherwell
**Work arrangement**: hybrid
**Job type**: part-time
**Salary**: £20,000
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612596523?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-service-representative-2a6c592b-775/

## Description

Love helping others? Got people skills coming out of your ears? At your best in a busy, buzzing environment? You might fancy working at first direct.

You'll be joining an award-winning team of customer service experts, dedicated to giving customers the best possible banking experience. If you're a customer service expert, perfect. If not, no worries - our Gold-standard training programme and support will get you where you need to be.

The starting salary is £20,000, with a generous helping of perks, including 26 days holiday per year, free parking and EV charging, an onsite coffee shop, and free BUPA healthcare.

In a nutshell, you'll be helping customers with whatever they need, giving them confident, friendly, human support. You'll need to listen to customers' requirements with empathy, understand their needs, and provide the right information and solutions.

Our part-time roles are 28 hours per week, with varying working patterns, including evenings and weekends. You'll always get at least 2 days off together.

Your progression is important to us. You'll meet other new starters and be equipped to join your team through a ten-week fully onsite training programme. We also have multiple support functions to help you continue to grow in your career.

Benefits include:

- Regular health and wellbeing events, annual checkups, and fast-track GP appointments for you and your family

- Onsite traders and markets

- Up to 2 paid community days every year

- Development programmes and career progression opportunities

- Subsidised onsite nursery

We're dedicated to creating diverse and inclusive workplaces, and we're committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- customer service
- communication
- empathy
- problem-solving

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612596523?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)