# Parts, Accessories, & Shipping Associate

**Company**: MotoSport
**Location**: Roanoke, VA
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Retail
**Industry**: Motorsport

**Apply**: https://jobs.lever.co/cscgeneration-2/914ad2c3-a9d1-4cb2-9009-310785265d63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2a413670-20e

## Description

As a Parts, Accessories & Shipping Associate at MotoSport.com Roanoke, you'll play a dual role at the heart of our dealership operations , delivering exceptional front-counter service to powersports enthusiasts while keeping our parts, shipping, and receiving functions running smoothly.

You'll greet and assist walk-in customers, handle parts requests from the service department, manage special orders, and ensure incoming shipments are accurately received and stocked. The ideal candidate brings a genuine passion for powersports, a customer-first attitude, basic mechanical knowledge of at least one riding segment, and the ability to juggle multiple priorities in a fast-paced dealership environment.

**Responsibilities:**

- Customer Sales & Service:

- Greet and assist over-the-counter customers in a friendly, professional manner

- Achieve monthly and annual sales goals established by management

- Suggest related items and upsell to ensure customers have everything they need

- Handle parts and accessories requests from the service department

- Notify customers of special order arrivals by phone

- Shipping, Receiving & Inventory:

- Receive, inspect, and check in parts and accessories shipments

- Match and staple purchase orders and bills of lading and forward to the Parts Manager

- Stock received items accurately and in a timely manner

- Prioritize and place parts orders to meet service and customer timelines

- Box and ship special orders to customers

- General Operations:

- Abide by all dealership policies, including general housekeeping standards

- Follow company dress code and maintain a professional appearance at all times

- Maintain positive, collaborative working relationships with all team members

- Perform additional duties as assigned to support the overall success of the department and dealership

**Requirements:**

- Customer-first mindset with a passion for the powersports industry

- High School Diploma or equivalent required

- Minimum six months of service experience in any industry; customer service background preferred

- Basic mechanical knowledge of at least one powersports segment (Dirt, Street, ATV, Utility ATV, UTV, Cruiser)

- Basic knowledge of powersports soft goods and gear

- Proficient in Microsoft Office (Word, Excel, Outlook) and Google Suite (Drive, Sheets, Docs)

- Strong verbal and written communication skills

- Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment

- Proactive mindset with creative problem-solving skills

## Skills

### Required
- Microsoft Office
- Google Suite
- customer service
- mechanical knowledge

### Nice to have
- powersports industry knowledge
- basic mechanical knowledge

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/914ad2c3-a9d1-4cb2-9009-310785265d63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)