# Customer and Trading Manager - Online

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Shrewsbury, Shropshire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: From £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400090435?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2982cd3a-ff9

## Description

We are seeking a Customer and Trading Manager to lead our online picking and delivery team in Shrewsbury. As a Customer and Trading Manager, you will play a crucial role in ensuring the success of our in-store online service.

The ideal candidate will have previous line management experience in a fast-paced, operational environment, and be able to provide brilliant customer service and coach a team to do the same. You will be responsible for planning and orchestrating the delivery of an online picking and delivery team, being a visible leader, engaging and coaching a large team of shoppers and drivers, and collaborating with other managers to ensure the success of the shopping experience.

Key responsibilities include:

- Planning and orchestrating the delivery of an online picking and delivery team

- Being a visible leader, engaging and coaching a large team of shoppers and drivers

- Collaborating with other managers to ensure the success of the shopping experience

- Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate

We offer a competitive salary, ranging from £31,700, depending on experience, as well as a range of benefits, including a discount card, annual bonus scheme, free food and hot drinks, generous holiday entitlement, and pension matching.

If you're a motivated and experienced manager looking to lead a team and drive results, we encourage you to apply.

## Skills

### Required
- customer service
- team management
- operational leadership
- performance management

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Source: [Apply at hdhe.fa.em3.oraclecloud.com](https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400090435?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)