# Renewals Specialist

**Company**: Zscaler
**Location**: Singapore
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5210033007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_292807ab-c1c

## Description

We are looking for a Renewals Specialist to join our team. This is a hybrid role, reporting to the Senior Director, Renewals. The charter of this role is to protect and grow ARR, accelerate renewal cycles, and improve commercial outcomes.

**Responsibilities:**

- Partner with Account Executives and Sales Leadership to ensure renewals in the supported region are addressed on time

- Monitor account health and customer risk signals to surface churn risks and growth opportunities

- Orchestrate account-level mitigation strategy and plans for at-risk and high-value clients with cross-functional teams

- Lead structured renewal forecast cadence calls with account teams for the current and future quarters

- Provide strategic renewal guidance and consultative support to drive retention, reduce churn, and improve renewal outcomes

**Requirements:**

- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions

- Proven experience in Sales, Deal Desk, Renewals, or Renewal Operations

- Strong commercial acumen and financial analysis skills, including an understanding of SaaS and Renewal-related Revenue Recognition principles

- Proficiency with CRM and CPQ tools

- Exceptional communication, organization, and cross-functional project management skills

**Benefits:**

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

## Skills

### Required
- AI/ML technologies
- Sales
- Deal Desk
- Renewals
- Renewal Operations
- commercial acumen
- financial analysis
- SaaS
- Revenue Recognition
- CRM
- CPQ

### Nice to have
- Experience designing, scaling, or securing AI-driven threat detection and automated policy generation capabilities
- Managing renewals in the cybersecurity industry
- Navigating complex, multi-million dollar global renewals

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5210033007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)