# Project and Program Manager with German

**Company**: HP Inc. Bulgaria EOOD
**Location**: Sofia, Sofia
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Sofia-Sofia-Bulgaria/Project-and-Program-Manager-with-German_3168949-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/project-and-program-manager-with-german-28c70076-f15/

## Description

HPS Managed Service Delivery (HPS MSD) is responsible for implementing and managing HP Managed Service contracts across PC, Print, and Collaboration businesses.

As a Project and Program Manager, you will oversee the successful transition and implementation of HP Managed Services, ensuring the highest Total Customer Experience (TCE).

**Key Responsibilities:**

- Lead end-to-end transition of managed services projects or programs in accordance with contractual commitments and customer outcomes.

- Act as primary customer point of contact throughout implementation and transition, managing communication, expectations, governance, risks, issues, and escalations.

- Develop, maintain, and govern overall project and transition plans, ensuring alignment across internal teams, suppliers, partners, and customer stakeholders.

- Manage project financials, including budgets, forecasting, purchase orders, supplier payments, revenue realization, and cost control.

- Establish and drive project governance, including status reporting, KPI tracking, milestone reviews, change control, and executive communications.

- Coordinate cross-functional resources to ensure successful execution of project deliverables.

- Build and maintain strong relationships with customer project managers, sponsors, and key stakeholders.

- Support sales and pursuit activities by contributing delivery expertise, solution validation, implementation planning, and opportunity assessments.

- Ensure contractual, operational, and commercial compliance throughout the project lifecycle.

- Identify, assess, and manage project risks, dependencies, issues, and opportunities.

- Oversee deployment and implementation activities, including project setup, supplier onboarding, ordering coordination, forecasting, installation management, and service readiness.

- Maintain project data quality and ensure accurate updates across project management and operational tools.

- Monitor project performance against cost, schedule, quality, and other targets.

- Facilitate project handovers to operational delivery teams and conduct lessons learned reviews.

- Mentor project team members and promote professional development and project management excellence.

**Requirements:**

- Advanced university degree or equivalent.

- 5+ years of client-facing experience.

- 5+ years of Project Management experience in IT or Transition/Transformation services.

- Strong written and verbal English and German language skills.

- Technical skills in MS Office, Smartsheet, and AI.

- PMP or alternative Project Management certification is considered an advantage.

- ITIL certification is a plus.

**Benefits:**

- Additional medical insurance.

- Life insurance.

- Additional days paid leave.

- Food vouchers.

- Wellness program.

- Work-life balance support, including work-from-home opportunities.

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## Skills

### Required
- Project Management
- Communication
- Problem-solving
- Leadership
- Stakeholder Management
- Financial Management
- Risk Management
- Change Management
- English
- German

### Nice to have
- PMP
- ITIL
- Smartsheet
- AI

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Sofia-Sofia-Bulgaria/Project-and-Program-Manager-with-German_3168949-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)