# Sales Support & Administration Coordinator

**Company**: LexisNexis Risk Solutions
**Location**: Sydney
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Sydney/Sales-Support---Administration-Coordinator_R117972?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_28a8f2af-592

## Description

We're looking for a Sales Support & Administration Coordinator to support our Account Management team, ensuring customers receive a seamless experience from order processing through to onboarding and implementation.

**Responsibilities:**

- Provide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.

- Support the sales team with onboarding, order processing, and contract implementation.

- Assist the sales team to improve customer satisfaction, including issue resolution, billing, invoicing, order processing, legal coordination, and contract implementation.

- Coordinate with other departments such as Legal, Finance, and Fulfilment teams to resolve issues.

- Maintain accurate records and workflows in Salesforce and internal systems.

- Help remove roadblocks and ensure a smooth customer experience.

- Identify opportunities to improve processes and drive efficiencies across the direct client portfolio.

**Requirements:**

- Experience in Sales Support, Administration, Customer Operations, or Account Coordination.

- Confident using Salesforce, CRM systems, and Microsoft Office.

- Exposure to billing, invoicing, or SAP is highly regarded.

- Strong attention to detail and organisational skills.

- Enjoy working in a fast-paced, process-driven environment.

- Experience within financial services, insurance, professional services, technology, or SaaS businesses will be highly regarded.

**Benefits:**

- Supportive team with full training provided.

- Hybrid working model.

- Varied role with exposure to sales, legal, finance, and customer operations.

- Opportunity to build valuable commercial and stakeholder management skills.

## Skills

### Required
- Salesforce
- CRM systems
- Microsoft Office
- organisational skills
- attention to detail

### Nice to have
- billing
- invoicing
- SAP

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Source: [Apply at relx.wd3.myworkdayjobs.com](https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Sydney/Sales-Support---Administration-Coordinator_R117972?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)