# Funeral Director

**Company**: Co-op Funeralcare
**Location**: Earlsfield, London
**Job type**: full-time
**Salary**: £33,188.50 per annum (£17.02 per hour)
**Category**: Other
**Industry**: Other

**Apply**: https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1072375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_28a75cab-659

## Description

We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team as a Funeral Director. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.

**Key Responsibilities:**

- Make sure client needs, service levels and KPIs are met

- Be clients' main point of contact; supporting and guiding with the help of the wider team

- Support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary

- Make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’

- Build and maintain relationships with the team, clients and the community

**Requirements:**

- A commercial mind-set and experience in a managerial role

- A true customer focus and a real passion for delivering a great service

- The ability to capture intricate detail and make sure it is reflected in the service we deliver

- Compassion, understanding and empathy, and the ability to keep a cool head under pressure

- A UK manual driving licence

**Benefits:**

- 30% off Co-op branded products in our food stores all year-round

- 10% off other brands in our food stores all year-round

- Discounts on other Co-op products and services

- 23 days holidays (pro rata, rising with service)

- A pension with up to 10% employer contributions

- Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day

- Access to virtual GP and free eye tests

- Endless career development opportunities including apprenticeships

- Friendly, supportive team and the knowledge that you make a huge difference to your community

- Access to Stream - a money management app that gives you access to a percentage of your pay as you earn it

## Skills

### Required
- commercial mind-set
- customer focus
- compassion
- UK manual driving licence

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Source: [Apply at hcnq.fa.em2.oraclecloud.com](https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1072375?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)