# Enterprise Community Lead

**Company**: Anthropic
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $320,000 - $320,000 USD
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5231468008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_28a357bd-ef1

## Description

## About the role

The Enterprise Community Lead is responsible for defining and executing Anthropic's enterprise community function. This includes organizing practitioners inside key accounts, activating them as internal advocates, and connecting them into educational peer communities.

You will join the Community team within Anthropic's Enterprise Marketing organization and own the enterprise community function end-to-end. This involves strategy, program design, member experience, operations, cross-functional coordination, and measurement.

## Key responsibilities

- Own the enterprise community strategy, including the thesis, portfolio of programs, maturity model, and roadmap from zero to global scale

- Bring the playbook from companies that have done this well and adapt it to Anthropic's product portfolio, customer base, and GTM motion

- Stand up and scale Claude Champions, including identifying and recruiting power users, designing recognition give/gets, building vertical cohorts, and operationalizing structured Champion-led outputs

- Partner closely with AEs and CSMs to build the operating models for champion sourcing, train-the-trainer motions, and account-plan integration

- Run the day-to-day engine for the programs you build, including member lifecycle, programming rhythm, platform and chapter structure, and feedback loops

- Define the measurement framework and reporting that ties community activity to business outcomes

- Evaluate, propose, and launch new plays beyond Champions as the function matures

## Minimum qualifications

- Have built and scaled customer community, champions, or advocacy programs at enterprise SaaS or developer tools companies

- Have defined the motion, not just executed someone else's playbook

- Bring strong, earned opinions about what makes these programs work

- Understand how enterprise GTM works and are comfortable operating across Sales, Customer Success, Product, and Marketing

## Preferred qualifications

- Built or led a recognized champions or advocacy program at companies known for the model

- Experience with bottoms-up, product-led, or community-led growth motions inside an enterprise sales org

- Background in community, customer marketing, customer advocacy, customer education, customer enablement, or developer relations

## Logistics

- Annual compensation range: $320,000 - $320,000 USD

- Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time

- Visa sponsorship: We do sponsor visas

## How we're different

We believe that the highest-impact AI research will be big science. At Anthropic, we work as a single cohesive team on just a few large-scale research efforts. We value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles.

## Safety matters

To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day.

## Skills

### Required
- community management
- customer advocacy
- champion development
- program design
- member experience
- operations
- cross-functional coordination
- measurement

### Nice to have
- bottoms-up growth
- product-led growth
- community-led growth
- customer marketing
- customer education
- customer enablement
- developer relations

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5231468008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)