# NOC Technician

**Company**: Leidos
**Location**: Scott AFB, IL or Ford Island, HI
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $36.00 - $40.00 per hour
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Pearl-Harbor-HI/Network-Operations-Center--NOC--Technician-IV_R-00188267?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_287317f8-b27

## Description

The Leidos Digital Sector and Global Solutions Management-Operations II (GSMO-II) are seeking a NOC Technician to support the Joint Fires Network (JFN) NOC. The successful candidate will work in a 24x7 operational environment, providing technical support and guidance to ensure the smooth operation of the Defence Information System Network (DISN).

**Job Summary:** The NOC Technician will be responsible for performing and training teams on various duties, including incident ticket management, network event monitoring, fault isolation, and troubleshooting.

**Key Responsibilities:**

- Create, update, and manage incident tickets using ServiceNow ITSM+S / JIRA

- Monitor network events and failures 24/7/365 using various tools

- Notify relevant contacts about network incidents and provide timely situational awareness to leadership and impacted communities

- Support fault isolation and troubleshooting, including testing and diagnosing issues with network elements

- Restore networks and services to full operation, ensuring compliance with SLAs

- Assist in training and monitoring Network controllers and evaluate training programs, SOPs, and tools

**Requirements:**

- High school diploma or equivalent and 3-5 years of prior relevant experience

- Active DoD Top Secret security clearance

- DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE or equivalent)

- Experience in one or more of the following areas: alarm surveillance, fault management, LAN/WAN maintenance, performance management

- Advanced knowledge in at least four of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching

**Preferred Qualifications:**

- Experience in a tech control facility or cyber transport operations

- Familiarity with circuit actions and vendor management

- IP/Transport architecture experience

- SolarWinds and JIRA experience

- Experience in a Telco NOC or with inside or outside plant operations

**Salary:** $36.00 - $40.00 per hour

**Benefits:** Hawaii Cost-of-Living Allowance (COLA) for this role

## Skills

### Required
- ServiceNow ITSM+S
- JIRA
- routers
- switches
- crypto devices
- DSN/DRSN
- Video Services
- Promina
- CISCO
- Juniper
- MSPP
- DWDM
- Optical Switching

### Nice to have
- SolarWinds
- IP/Transport architecture
- circuit actions
- vendor management
- Telco NOC
- inside or outside plant operations

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Pearl-Harbor-HI/Network-Operations-Center--NOC--Technician-IV_R-00188267?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)