# Customer Success Engineer, EMEA

**Company**: GitLab
**Location**: Remote, France; Remote, Germany; Remote, Ireland; Remote, Netherlands; Remote, Spain; Remote, United Kingdom
**Work arrangement**: remote
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8583490002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2846f68f-817

## Description

GitLab is looking for a Customer Success Engineer to provide deep subject matter expertise on GitLab technical and product solutions and best practices.

The Customer Success Engineer (CSE) role provides technical guidance, goes in-depth on use case implementation, and demonstrates the value of GitLab product capabilities.

Responsibilities:

- Engage with customers in a technical consultancy and advisor role during the post-sales process

- Provide technical, architectural, and best practice guidance

- Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion

- Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise

- Focus on solution-based programs customized to fit individual customer needs

- Develop and collaborate on customer workshops, demos, and other enablement

- Maintain specialty competency in one or more technologies related to GitLab's market focus

- Continuously improve professional skills with a focus on personal mastery and team learning

Requirements:

- Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning)

- Proficiency using DevSecOps tools or highly technical tooling in adjacent fields

- Technical experience in development or systems engineering

- Demonstrated capacity to clearly and concisely communicate about complex technical problems

- Exceptional verbal, presentation, and written communication skills

Benefits:

- Benefits to support health, finances, and well-being

- Flexible Paid Time Off

- Team Member Resource Groups

- Equity Compensation & Employee Stock Purchase Plan

- Growth and Development Fund

- Parental Leave

## Skills

### Required
- DevSecOps
- GitLab
- technical guidance
- solution-based programs

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8583490002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)